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terencengai
The days of putting in a service request and waiting three weeks to get what you want are over. For the business to keep its competitive edge, IT has to deliver…
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pete bartolik  "But for individual IT staff to internalize the message and become convinced the new approach trumps older IT practices,… more »
pete bartolik
terencengai
chriscarroll
terencengai
jpmellojr
jdodge
Tony_Price
The “shift left” concept isn’t a new one for software testers, but it’s a fresh idea for most service management folks. The idea behind shift left is to simplif…
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pete bartolik  I think this is actually a good approach. An organiation should be able to categorize who needs support instantly, who n… more »
pete bartolik
jpmellojr
chriscarroll
jdodge
jpmellojr
jdodge
kirkkerr
Part of being an effective CIO is harnessing innovation and leveraging technology to reach consumers. In today's day and age, this means mobile technology. As s…
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anonymous
It continues to surprise me when speaking to firms that have otherwise mature information security programs but haven’t stood up a software security assurance f…
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kirkkerr
This infographic from the University of Alabama Birmingham's online accounting program covers digital accounting tools to bring your books into the digital age.…
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ricknotsodelgado@gmail.com
The Target, Inc. data hack, the Heartbleed Bug---these and other security breaches serve as stark reminders for businesses of the very real risks of doing busin…
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Rick Delgado  Thanks for all the comments on my post, BYOD and security risks has been a hot topic this past month. One of things I've… more »
ricknotsodelgado@gmail.com
tarmerdingII
Ron Callari
kmurphy
jdodge
gillhhudson
jdodge
It's simple. Most people won't don a smart watch or wearble device that's ugly. Consumers will not buy the new Apple Watch or forthcoming HP Luxury Smartwatch u…
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John Dodge  Vendors will stuff as many features in them as airlines put seats in planes. It will be a features and fashion war, but … more »
jdodge
jpmellojr
jdodge
chriscarroll
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