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terencengai
The days of putting in a service request and waiting three weeks to get what you want are over. For the business to keep its competitive edge, IT has to deliver…
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John Mello  This is very good advice. Too many organizations try to bite off more than they can chew and as a result suffer indigest… more »
jpmellojr
jdodge
terencengai
jdodge
deisner
According to the Global State of Information Security 2015, data breaches cost companies an average of $2.7 million each year. What's more, the total number of …
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Tony_Price
The “shift left” concept isn’t a new one for software testers, but it’s a fresh idea for most service management folks. The idea behind shift left is to simplif…
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John Mello  "Categorize users by corporate value." This is fine until lower value customers get wise to what you're doing and feel s… more »
jpmellojr
jdodge
We're changing gears this week and exploring BYOD and mobility in Thursday's chat. That's because I noticed two headlines at CIO.com: "Mobile workers: 'I want m…
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Ron Callari  Company issued devices fitted with all the IT controls warranted by the company. more »
Ron Callari
jdodge
Ron Callari
jdodge
I just read where Microsoft's Azure cloud was reported to be suffering a series of disruptions and and outages. Many Amazon Web Services customers have suffered…
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Ron Callari  I'd say weekly reviews and monthly indepth analysis reports. more »
Ron Callari
jdodge
Ron Callari
Christian
While getting into the cloud fast can seem attractive, a deliberate step-by-step approach is the wisest course. Rushing to the cloud without considering all its…
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Ron Callari  Recent Gartner Report announced its list of top 10 technology trends for 2014: “Hybrid cloud and IT as Service Broker”. more »
Ron Callari
jdodge
BYOD is an easy subject to have strong opinions about and that resulted in a very robust Twitter chat hour yesterday. The Tweets were flying: 279 of them from 3…
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Ron Callari  You’d be surprised at the number of public figures that wouldn’t trade their Blackberry in for an app-rich smart phone. more »
Ron Callari
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