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terencengai
The days of putting in a service request and waiting three weeks to get what you want are over. For the business to keep its competitive edge, IT has to deliver…
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Terence Ngai  Great comment! I could not have agreed with you more, John. more »
terencengai
jpmellojr
jdodge
terencengai
jdodge
enadhan
After blogging about my personal experience with loss of access to data on my device, there have been some unrelated developments in the industry that mirror so…
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E.G. Nadhan  Thank you, John.I have posed your question as a comment on the DNS Filtering… more »
enadhan
jdodge
enadhan
deisner
According to the Global State of Information Security 2015, data breaches cost companies an average of $2.7 million each year. What's more, the total number of …
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Tony_Price
The “shift left” concept isn’t a new one for software testers, but it’s a fresh idea for most service management folks. The idea behind shift left is to simplif…
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John Mello  "Categorize users by corporate value." This is fine until lower value customers get wise to what you're doing and feel s… more »
jpmellojr
jdodge
We're changing gears this week and exploring BYOD and mobility in Thursday's chat. That's because I noticed two headlines at CIO.com: "Mobile workers: 'I want m…
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Ron Callari  Company issued devices fitted with all the IT controls warranted by the company. more »
Ron Callari
jdodge
Ron Callari
jdodge
I just read where Microsoft's Azure cloud was reported to be suffering a series of disruptions and and outages. Many Amazon Web Services customers have suffered…
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Ron Callari  I'd say weekly reviews and monthly indepth analysis reports. more »
Ron Callari
jdodge
Ron Callari
Christian
While getting into the cloud fast can seem attractive, a deliberate step-by-step approach is the wisest course. Rushing to the cloud without considering all its…
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Ron Callari  Recent Gartner Report announced its list of top 10 technology trends for 2014: “Hybrid cloud and IT as Service Broker”. more »
Ron Callari
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