Of all my enterprise clients, I can’t recall any who rely solely on internal resources for a major project. Chances are, your business is the same: You’re working with global teams of IT staff and developers, and you’re using some internal resources mixed with external contractors for certain tasks.
This mix complicates the staffing process. Underscoring that complexity is the fact that most staffing models don’t provide the information needed to make the most efficient use of resources — especially external contractors. The end result: project delays and wasted money.