The recent spate of news around Edward Snowden, the IT contractor who stole sensitive data from the NSA, has focused primarily on what he took. The bigger issue, particularly for the technology industry, is how he took it.
Let me explain.
Leaving the politics aside, as an IT administrator, Snowden should not have had the type of access he did. In tech, the type of role relationship Snowden had with the NSA is exceedingly common.