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CIO Leadership, Services

Software is Now Your Brand

For those who think they’re not in the software business, it’s time to think again…

Blog-post by Sukumar Jena, Mon, 10/28/2013 - 10:32

Going through your daily routine at home and at work, if you stop and notice, you will find that software is playing an ever larger role in your everyday activities. No longer is software confined to your computer. It is spreading to meet your needs wherever you are and whenever you need it. Software is on your phone, your car dashboard, your refrigerator door, your home security system, even your athletic shoes! It’s replacing the need for books, televisions, GPS’s, checkbooks, and other standalone items.

Business Issues, Cloud

Customer Loyalty – understanding its important facts

The need of customer loyalty has increased largely. Every supplier wants an ever-expanding base of loyal customers in order to experience continued sustainability, growth and profitability. Customer Loyalty can be referred to as the long term relationship maintained between the supplier and the buyer. Let’s say when the customer continually chooses a product against other similar products is a simple example of customer loyalty.

Blog-post by Patricia Jones, Mon, 10/28/2013 - 05:47

Customer loyalty can be of two types – Product loyalty and Brand loyalty

Product loyalty: Customer loyalty becomes product-specific when the customer faces the repetitive requirement of the same product.

Brand loyalty: A customer becomes brand loyal when he chooses not one but multiple different products of the same manufacturer.

Customer Satisfaction

Technology, IT Infrastructure

The Right Route to Convergence for Your Data Center (Part 2)

How to take an evolutionary, rather than revolutionary, approach to building the converged data center

Blog-post by Chris Coggrave,
HP Blogger
, Fri, 10/25/2013 - 22:52

In my last blog, I pointed out that for many CIOs, faced with the need to simultaneously reduce costs and move toward their future vision for the data center, the question of how to start their journey to a converged, hybrid-delivery environment is becoming increasingly pressing. I proposed a structured approach that can answer the basic questions: why do you need to do something, and what do you need to do?

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Business Issues, Applications, IT Performance, Services

CDOs, CMOs, CFOs....who cares?

Why not have two CIOs instead?

Blog-post by John Dodge,
Community Manager
, Fri, 10/25/2013 - 17:54

And article at UK IT newsweekly suggests companies deploy two CIOs: one focused internally on keeping the lights on and the other schmoozing up partners, customers and internal stake holders.

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CIO Leadership, Technology, Applications, Mobility

4 'Ps' of mobile apps

Remember those traditional 4 'Ps' of marketing? Let's discuss how they relate to Mobile Apps

Blog-post by Harshal Kharod, Fri, 10/25/2013 - 16:43

Most of you would agree that last couple of years have been years of Mobile Marketing. Ranging from mobile web, apps to advertising, mobile industry has grown leaps and bounds. So, what’s the whole fuss about? Surely, its offering something else that’s getting marketers’ around the globe curious… excited and nervous. Yes, the name of the game is ‘Mobility!’ Mobile Marketing helps you reach the potential customers anytime… anywhere. So now, Marketers’ have more surface area to be ‘in-sight’ and enable the consumers to interact with their brand in a personalized way.

Technology, Applications, Big Data, Cloud, Services

Microsoft Says CIOs Helped Fix Windows 8, says WSJ

Welcome back Start button

Quick Post by John Dodge,
Community Manager
, Fri, 10/25/2013 - 14:30

The Wall Street Journal's CIO Journal carried a  short item today, citing a Microsoft official who said CIOs had major input into the forthcoming Windows 8.1 revision.  

"Revisions based on feedback include the return of the Start button and the ability of CIOs to limit the number of apps that run on an 8.1 device," according to Stella Chernyak, a senior director in Microsoft’s Windows Commercial group.

Business Issues, Security

Mobile Printing Security

An interview with Luke Klink, Security Program Strategy Consultant with Rook Consulting

Blog-post by Cara Shockley, Fri, 10/25/2013 - 13:05
Cara Shockley

Introducing and implementing an enterprise BYOD policy requires a thorough examination of several different factors, from allowed devices to supported user conveniences. Even with more mobile devices in the workplace, printed materials are still used across the enterprise, with an increasing number of these pages originating from mobile devices. According to IDC*, the “total U.S.

Services Knowledge Vault

The content in this knowledge vault focuses the very active interest in both cloud and Big Data, and the interplay between them going forward. Enterprise CIO Forum Content Director Bill Laberis interviews three HP experts who discuss how converged cloud solutions hold an essential value proposition for the enterprise, with specific implications for handling Big Data. 

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Business Issues, Mobility

Elements of Enterprise Mobile Strategy

Blog-post by Kaushal Shah, Fri, 10/25/2013 - 09:15

Most enterprises today make errors of launching a mobile application into the market thinking it to be a successful business strategy; but simply “releasing a mobile app” does not qualify your business with a sound enterprise mobile strategy specially where your niche market these days own at least one smartphone or a tablet pc. If you were a savoir-faire company, then you would instead develop a mobile strategy that would aptly accommodate your business needs.

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Business Issues, Big Data

How CIOs can steer the big data discussion

"Tempering enthusiasm with realism"

Quick Post by John Dodge,
Community Manager
, Thu, 10/24/2013 - 16:05

This blog post at TechRepublic offers good perspective about what you as CIO might be trying to convey to your colleagues about Big Data...or just data as blogger Patrick Gray suggests ("Forget the "big".").

He also asks "Is "big data" code for "better reporting"?

Good read.