Cloud computing and big data are hot topics among IT leaders these days, but according to a recent IDG Research poll, mobility is even hotter. In fact, 69 percent of participants in that study expect mobility to be a critical or high priority over the next 12 months, versus 53 percent for cloud computing and 48 percent for big data.
A white paper about the new survey credits anticipated benefits like improved internal communication and stronger customer service for making mobility king of the IT hill. More importantly, it also argues that companies with a comprehensive mobility strategy are far more likely to collect those benefits.
The paper uses Pacific Northwest National Laboratory (PNNL), a privately-managed, government-funded research facility in Richland, Wash., to illustrate that principle. Rather than simply distribute smartphones and tablets, PNNL’s CIO took the time to prepare a detailed four-year mobility roadmap that comprehensively prioritized the lab’s biggest needs and opportunities. Step one in that master plan was empowering PNNL’s approximately 4,700 employees to connect with colleagues and data from any location on the lab’s 600 acre campus. Later, more targeted mobile solutions will streamline business processes and strengthen collaboration.
Significantly, PNNL’s mobility blueprint also inventories the many back end infrastructure upgrades its mobile ambitions will require. Paul Muller, a software vice president at HP who is quoted in the white paper, calls that an example every IT leader should follow. “You need to think beyond the device and consider all of the ways mobility affects your network, data center, and applications,” he says.
View the ECF Mobility Strategies Knowledge Vault.