Technology, Cloud

Hilton Worldwide uses mobile app to deliver a premium guest experience

Blog-post by Cara Shockley, Fri, 04/20/2012 - 20:07

I communicate regularly about managed enterprise solutions for print security, document workflow, MPS, and green IT.  However, my communications around mobility solutions consistently generate some of the highest responses and elicit the most interest from the IT community.  As our society increasingly becomes more mobile it’s an imperative that organizations evolve as well - and the interest I see in this topic suggests that most are.  Early adopters are successfully usin

Technology, Cloud

How IT consumerization is driving anytime, anywhere printing

Blog-post by Cara Shockley, Fri, 04/13/2012 - 16:28

In a recent blog post on the HPES forum, The widespread adoption of mobile devices is reshaping the printer market, I summarized highlights from the Quocirca report titled, The mobile print enterprise.  How IT consumerization is driving anytime, anywhere printing.  With the growing mobile workforce and BYOD policies these insights are w

IT Performance

Does your perception of printing technologies match the new reality?

Blog-post by Cara Shockley, Fri, 04/06/2012 - 16:58

I’ve blogged previously about  Managed Print Services (MPS) as a solution for organizations to reduce printing costs through device consolidation and improved document workflow.  However, when we talk about MPS, I think most people automatically think about consolidation of copiers and laser printers for departmental printing. 

In my HPES blog,

Technology, IT Performance

Recommendations for a Holistic Managed Print Strategy

Blog-post by Cara Shockley, Fri, 03/23/2012 - 20:41

I posted an article for a colleague, Leslie Falk, last week, Managed Print Services from a holistic viewpoint, and this week we’ll continue the discussion.  Leslie left off with the question of whether it really matters if you look at your printing environment from a holistic viewpoint.  Here’s her answer:

Technology, IT Performance

Managed Print Services from a holistic viewpoint

Blog-post by Cara Shockley, Mon, 03/19/2012 - 20:26

A colleague of mine, Leslie Falk wrote an interesting post on another forum that I’m re-posting for her on the CIO Forum.  I’ve blogged about managed print services previously, but Leslie enhances the conversation by delving into the savings potential of managing a print environment holistically.  Here’s what she has to say:


If you have implemented a strategy for managing print you're in the majority.

Technology, IT Performance

Choose a printing solutions partner that will complement your organization's global citizenship objectives

Blog-post by Cara Shockley, Fri, 03/09/2012 - 21:31

Global citizenship is increasingly important to the brand and reputation of companies of all sizes, but large corporations and public sector agencies especially seem to be under pressure to meet high standards.  As a result, more and more companies are implementing eco-friendly policies and standards.  These standards influence what other businesses these companies choose to work with as well because the global citizenship standards of the companies we do business with become a part of our own scorecard. 

Technology, IT Performance

Research shows Federal Agencies benefit from Managed Print Services

Blog-post by Cara Shockley, Thu, 03/01/2012 - 20:57

Like most folks, I love it when independent research and analysis confirm what I think I already know.  A recent analytics report produced by Christine Cignoli of InformationWeek concludes that Managed Print Services (MPS) can help government agencies meet federal mandates and initiatives to cut waste and improve energy management.  I knew it!  The data for the report was collected via a survey by Informa

Technology, Cloud

Telework employees cost less and produce more – a case study

Blog-post by Cara Shockley, Fri, 02/24/2012 - 23:15

Does your organization support teleworking?  Are you on the fence about benefits?  I’m a beneficiary of flexible work options, but the company benefits from the arrangement too.  I have a small cubicle and work in the office most days.  However, I’m able to work from home in the afternoons.  It’s a big win for me to be home when my kids get out of school.  The company wins because I almost never shut down my computer until late into the evening so they end up getting more hours of work out of me thanks to the arrangement.  On the flip side, I’ve also worke


Technology, Cloud

Time is ripe for Chief Mobility Officer

Blog-post by Cara Shockley, Thu, 02/16/2012 - 22:54

Just last week I blogged on the rise of the virtual office  and the importance of apps to enable the workforce to have the same productivity tools while on-the-go that they’d have access to from the desktop.  I hadn’t planned to write on mobility again so soon, but, having just read Matt Hamblen’s article at Computerworld, “Chief mobile officer:  A job title

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Technology, Cloud

Rise of the Virtual Office – do you have the tools to develop a robust mobile strategy?

Blog-post by Cara Shockley, Thu, 02/09/2012 - 17:40

Just like the ancient city of Jericho, the walls of the traditional office are crumbling down.  Welcome to the world of the virtual office where the physical and the traditional 9-5 boundaries of the workday have disappeared for many workers.  I can certainly say that over the past 20+ years of my career, where – when -- and how I do my job has completely transformed from office centric to anywhere, anytime and virtually always-on – in large part due to mobile devices and the cloud.   


 “Across all sizes of business, more and more busines


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