Enterprise CIO Forum - Thriving in a technology-enabled world http://www.enterprisecioforum.com/en/ContentVault en Supply Chain Management Software in India http://www.enterprisecioforum.com/en/blogs/emmageorge91/supply-chain-management-software-india <p>The <strong>Supply Chain Management software</strong> allows supplier cooperation in all areas of life-cycle of a product. Increased competition has required the company to focus on core proficiency and therefore modular manufacturing enables the company to outsource certain activities in the production procedure to the suppliers. Supply Chain Management application involves all other applications and individual modules of purchasing, delivery, logistics and stock &amp; inventory control. The high price involved in the implementation of this software prevents method and small businesses from setting up it.</p><p>Start from the Purchase to the pay process, the cycle begins with purchase, inspection, production, billing, inventory, logistics, and finally pay. The <strong>Supply Chain Management software system</strong> incorporates all the above mentioned functions, holding at the same time, the vendor-user contribution in a cooperative mode. In a collaborative atmosphere, the task of a supplier is not just conditioned to supply materials, but to constantly organize inventory of the user.</p> http://www.enterprisecioforum.com/en/blogs/emmageorge91/supply-chain-management-software-india#comments Technology Services Blog-post software development supply chain management supply chain management system Mon, 01 Sep 2014 09:05:21 +0000 emmageorge91 9746 at http://www.enterprisecioforum.com 5 elements that define a New Style of Innovation http://www.enterprisecioforum.com/en/blogs/enadhan/5-elements-define-new-style-innovation <div class="field field-type-text field-field-ss-subtitle"> <div class="field-items"> <div class="field-item odd"> Innovation is most effective when it is sustained and nurtured by leadership </div> </div> </div> <p>In Bill Hewlett’s office at <a href="http://www.hpl.hp.com/" rel="nofollow">HP Labs</a>, I stand and look out to the patio where I see a <a href="http://en.wikipedia.org/wiki/T%C5%8Dr%C5%8D" rel="nofollow">TORO lantern</a>&nbsp;that is a five-part granite sculpture representing the five basic elements – fire, earth, water, sun and sky. It is a deeply symbolic gift from the people of HP’s first joint venture, Yokogawa Hewlett-Packard in 1971. But when I look at how HP was born, and where it is today, I wonder if the symbolism has a deeper meaning than its original intent. Is the lantern characterizing the <a href="http://owl.li/rAQ78" rel="nofollow">style of leadership</a> of the HP founders, Bill Hewlett and Dave Packard? Or is it characterizing the five elements of innovation?</p><p>Let me explain:</p><p>In an enterprise, innovation needs an environment where it can be nurtured, sustained with continuously supported by leadership. When I look back at my experience visiting the offices of Hewlett and Packard, and the <a href="http://www8.hp.com/us/en/hp-information/about-hp/history/overview.html" rel="nofollow">HP Garage</a>, I discern all these five elements in their decades of leadership.</p><p><strong>Fire: </strong>Both Bill and Dave had enthusiasm and the will-to-win starting with the first contract for their oscillator.</p><p><strong>Earth: </strong>They were down-to-earth at their workplace, and in their interactions with their employees. They were more about substance than style.</p><p><strong>Water: </strong>There was a continuous flow of innovative solutions that breached new domains, just like a raging river breaking new ground and disrupting the landscape.</p><p><strong>Sun: </strong>They were a beacon of light for what was to become the Silicon Valley.</p><p><strong>Sky: </strong>There was<strong> </strong>no limit to their innovation. In other words, the sky was the limit.</p><p>Fast forwarding to today, the industry is dealing with a <a href="http://owl.li/rAQ78" rel="nofollow">New Style of IT, which requires a New Style of Leadership</a> to realize its <a href="http://bit.ly/11q7eMs" rel="nofollow">Return on Innovation</a>. And the five basic elements of innovation—as exemplified by Bill Hewlett and Dave Packard—ring true.</p><p>Had they been around today, I wonder what these innovators would have uncovered? Perhaps, the <a href="http://owl.li/oWYFu" rel="nofollow">Top 35 under 35 Innovations</a> might give us some clues.</p><p>Which makes me wonder who the next Hewlett and Packard will be as <a href="http://bit.ly/1nJpuNz" rel="nofollow">HP continues its journey to 100</a>? Who do you think that will be? Please let me know.</p><p>Team up with&nbsp;<a href="http://www.hp.com/go/easwarannadhan" target="_self" rel="nofollow">HP Technology Expert, E.G.Nadhan</a></p><p>Connect with <a href="https://twitter.com/NadhanAtHP" target="_self" rel="nofollow">Nadhan</a>&nbsp;on: <a href="https://twitter.com/NadhanAtHP" target="_self" rel="nofollow">Twitter</a>, <a href="http://www.facebook.com/easwaran.nadhan" target="_self" rel="nofollow">Facebook</a>, <a href="http://www.linkedin.com/profile/view?id=102637222&amp;trk=tab_pro" target="_self" rel="nofollow">Linkedin</a> and <a href="http://bit.ly/VDfGGn" target="_blank" rel="nofollow">Journey Blog</a>.</p> http://www.enterprisecioforum.com/en/blogs/enadhan/5-elements-define-new-style-innovation#comments CIO Leadership IT Performance Blog-post Garage Hewlett Packard HP Innovation Return on Innovation ROI TORO Fri, 29 Aug 2014 13:41:05 +0000 enadhan 9741 at http://www.enterprisecioforum.com Make yours a "lasagne app" ! http://www.enterprisecioforum.com/en/blogs/fil-zanasi/make-yours-lasagne-app <div class="field field-type-text field-field-ss-subtitle"> <div class="field-items"> <div class="field-item odd"> The vital features of a mobile app </div> </div> </div> <p>I’ve just come back from a wonderful holiday in Italy. As always, I ordered and enjoyed my favourite dish, lasagne, on more than one occasion. I just love it. I think it’s the complexity and layers. One night, while researching restaurants for that night’s dinner on my iPad, it occurred to me that mobile apps also have complexity and layers. When eating a lasagne, we see the gorgeous top layer, sauce and parmesan sprinkled on top. That’s the native app. But underneath are layers of technology. The device, the network, IT infrastructure, back end applications etc.</p><p>Lasagne’s popularity has spread from its origin of Napoli and has become a worldwide known and loved dish. Similarly there’s clearly been an absolute explosion in the growth of the number of applications available. HP sponsored research predicts that by 2020 there will be an a trillion applications in the world being used by people every day. From applications for&nbsp; doing your shopping and paying for things, to communications, entertainment, finding information and researching, to banking and who knows what else in the future !</p><p>A mobile app has 5 vital features. Just like a good lasagne:</p><p>• Quality – It’s my favourite dish so I want it to look, smell and taste perfect. Same with mobile apps. They have to give the user what they want functionally. They have to look and feel right. They have to work perfectly.</p><p>• Speed to market – The perfect lasagne takes time to cook through, to make sure the pasta isn’t chewy and the inside is piping hot. But customers will only wait so long. Similarly, mobile apps have to be launched into the hands of customers in the appropriate time otherwise brand, reputation and revenue will be negatively impacted.</p><p>• Performance – A lasagne always needs to meet my appetite demands. And similarly a mobile app needs to cope with the performance demands of all its users over a complex and often congested mobile network.</p><p>• Security – To really enjoy a lasagne, I need to trust the recipe and know the ingredients are authentic and safe.&nbsp; Likewise the application code has to be secure so that customer data is totally protected.</p><p>• Cost effectiveness – Unlimited time, money and ingredients will inevitably produce the perfect lasagne. But the restaurant has to make a profit! Same with a mobile app.</p><p>A successful Italian restaurant will quickly get a generous helping of great lasagne onto the customer’s table. And make a profit in doing so. Automating the software application development, test and release processes can help organizations achieve the same with their mobile apps. Buon appetito !!&nbsp;</p> http://www.enterprisecioforum.com/en/blogs/fil-zanasi/make-yours-lasagne-app#comments CIO Leadership Applications Blog-post Developing Mobile Application Fil Zanasi HP Software. IT Performance Suite technology management Fri, 29 Aug 2014 12:51:07 +0000 Fil Zanasi 9736 at http://www.enterprisecioforum.com The Importance of Document Viewers in M&A http://www.enterprisecioforum.com/en/blogs/swieczner/importance-document-viewers-ma <p>It’s a tall enough task for a large financial institution to manage and standardize its own disparate applications running across multiple platforms, but what happens when two large organizations merge? The fallout from an extensive merger often results in the new organization running countless different systems on different platforms.</p><p>One critical element that organizations must address in the merger and acquisition (M&amp;A) process is document management. As the companies are integrating their operations, both organizations must review, collaborate and edit a number of documents residing in varying formats. When transitioning one organization to the other’s record and data infrastructure, critical items such as payroll records and other personnel information (performance reviews, 401K forms and sensitive HR documents) must be merged or made accessible. If the information is residing in a format that can’t be accessed or read by one of the organizations, it could cause significant problems.&nbsp; Since this task is so difficult, the wise organization allots many months—if not years—to completing the full integration.</p><p>One way to speed up the process is to leave records where they are, but to adopt (or adapt) document systems that can access and read all necessary documents from multiple repositories, platforms and locations.&nbsp; A universal document viewer can help accomplish these goals.</p><p>&nbsp;</p><p><strong><em>When it comes to M&amp;As, there are a few specific challenges relating to document management:</em></strong></p><p><strong><em><br /></em></strong></p><p><strong>Accessing legacy content not supported by current viewing applications</strong></p><p>Businesses today generally utilize documents in a variety of disparate formats: Word docs, Excel grids, legacy document formats, web pages, JPEGs, TIFFs—the list goes on. The types of documents that need to be handled are broader than most people realize.&nbsp; Sure, customer records like mortgage applications, automobile loans, deposits, and letters are typical, but there are also less standardized documents such as HR records, customer files, corporate memos, email, web pages and digital assets that will all need to be readily accessed across the organization.</p><p><strong>Maintaining the security of critical business documents</strong></p><p><strong></strong>Integrated and secure organizational data is crucial for business effectiveness and compliance, but during a merger, multiple data sources from different systems can make it difficult to keep track of all critical business information. This particularly applies to financial services and insurance industries, where security reigns supreme. Documents such as sales records, customer files, HR information, engineer and financial records need to be secured. On top of that, organizations must be mindful of not only securing data on their own servers, but also the content that is being downloaded on their clients’ machines.&nbsp;</p><p><strong>The ability to access content in real-time, regardless of location, platform or file type </strong></p><p>During the M&amp;A process when two different companies are coming together, it means there are two different legal teams, different IT teams, different executive teams, and so on. The larger the organization, the more likely it is that they have different computing systems, applications and document storage methods.</p><p>Adding to the challenges, not every employee may be located in the same geographical area. Regional variables such as different languages or slower bandwidth can bring unique requirements that must be considered and addressed.</p><p>&nbsp;</p><p><strong><em>How document viewing addresses these issues:</em></strong></p><p><strong><em><br /></em></strong></p><p><strong>Enhances productivity and increases efficiency</strong>&nbsp;</p><p>Large organizations involved with M&amp;A, are at the forefront of benefitting from universal viewers, as they allow access to documents from any of the divisions they acquire.&nbsp;With a universal document viewer, organizations can search, retrieve, display, manipulate, and annotate multiple documents and image formats in real-time through one universal viewer, which streamlines the workflow process.</p><p><strong>Provides annotation and redaction capabilities from any location</strong></p><p>Since there is no current standard in place, annotations—like differing document formats—pose a challenge during a M&amp;A. &nbsp;A universal document viewer is needed to directly read those annotation formats. If a company is using IBM’s FileNet annotations for example, those annotations might not show up in a standard viewer. With a universal document viewer, however, companies have the ability to read different annotation formats created by different sources.&nbsp;</p><p>With a sophisticated document viewer, annotations and redactions can be inserted on multiple overlays of a particular document. This allows for multiple versions of a document to be saved, with varying annotations and mark-ups on each version. More importantly, location and platform do not matter—documents can be accessed and edited via any traditional or mobile operating system from any location.</p><p><strong>Reduces system expenses</strong></p><p>A universal viewer minimizes the need for additional applications, as it integrates all existing files types, regardless of the platform.&nbsp;For example, banks typically run on Unix systems and have standardized on Java application software since it runs across multiple Unix platforms.&nbsp;Conversion and viewing software that runs in Java on Unix, as well on Windows, Sun, IBM, HP, and Linux, is a great boon for these institutions and can save them considerable amounts of money.</p><p><strong>Keeps documents secure through user permission levels</strong></p><p>The ability to easily configure the user interface makes it possible to set individual user roles and permissions across the enterprise, keeping critical documents safe from unapproved changes. For example, if one set of users needs to see credit card information, but another should not, permission levels can determine what information is restricted for specific users.&nbsp;</p><p>There is a reason merging two organizations takes time and expense.&nbsp; There is no magic solution that can seamlessly integrate thousands of people, millions of customers and accounts, multitudes of records, varied computer systems, software applications and tools. However, the primary goal is to keep operations as usual and customers happy while the transition occurs behind the scenes. There are many tools available on the market to day to assist in this process, and new technologies like universal document viewers can help ease a critical piece of conversion efforts—document management.&nbsp;</p> http://www.enterprisecioforum.com/en/blogs/swieczner/importance-document-viewers-ma#comments Business Issues Technology IT Performance Blog-post document management document viewing mergers Thu, 28 Aug 2014 18:21:45 +0000 Swieczner 9731 at http://www.enterprisecioforum.com Four reasons why we are implementing DevOps – 3rd reason: The power of diversity creates better groups http://www.enterprisecioforum.com/en/blogs/friedkin-companies-cio/four-reasons-why-we-are-implementing-dev-1 http://www.enterprisecioforum.com/en/blogs/friedkin-companies-cio/four-reasons-why-we-are-implementing-dev-1#comments Quick Post Blogs Thu, 28 Aug 2014 16:55:20 +0000 Friedkin Companies CIO 9726 at http://www.enterprisecioforum.com Cloud based apps are the key to expand the Internet of Things http://www.enterprisecioforum.com/en/blogs/rickblaisdell/cloud-based-apps-are-key-expand-internet <div class="field field-type-text field-field-ss-subtitle"> <div class="field-items"> <div class="field-item odd"> We live in a world where the phrase “there’s an app for that” is used is used daily. People have been steadily compiling their disparate needs and interests into their own personal pylon and are extremely willing to engage technology in ways they never did before. </div> </div> </div> <p>At the same time, the products that are IoT enabled need to be things and not computers. &nbsp;You don’t want your fridge to be a computer, you don’t want a computer interface on the device, you just need the app on your smartphone to control it. So keeping objects incredibly simple and having agents in the cloud doing the heavy lifting is critical in designing IoT products.</p><p><strong>Building apps for the IoT</strong></p><p>Building the IoT is an exercise in integrating different devices and carrier networks, multiple communication protocols, and a wide variety of applications. Basically, the Internet of Things takes physical objects, connects them to the Internet, and allows them to be read and controlled remotely. But gathering this intelligence isn’t enough, and it’s also important to understand the context around it.</p><p>This is why the data from connected devices becomes more meaningful when it’s combined with<a href="http://www.rickscloud.com/rebuilding-applications-for-the-cloud/" rel="nofollow">&nbsp;applications&nbsp;</a>and cloud services that help you gain insights and take action. At the same time, this improved understanding gives businesses the option to evolve their operations and interactions with clients while improving revenue.</p><p>When it comes to developing applications for the IoT market, the best way to do it and make sure you take full advantage of this information is taking into consideration of both the customer engagement and the business process:</p><ul><li dir="ltr"><p dir="ltr"><strong>The customer engagement</strong>&nbsp;element focuses on the app’s user experience by offering beautiful design, the latest and greatest user interface, speed, and personalized options, such as remembering preferences.</p></li><li dir="ltr"><p dir="ltr"><strong>The business process</strong>&nbsp;focuses on the development needs to emphasize real-time workflows, including automated employee responses; data integrity, so you can predict customer needs; and the ability to continually build your brand.</p></li></ul><p>Another key element of a successful IoT application strategy is unlocking business potential by integrating the data you collect from connected devices and products to business intelligence systems, such as ERPs, CRMs, and logistics. This takes that data from interesting to transformative, especially when it comes to how you sell, market, and provide customer service.</p> http://www.enterprisecioforum.com/en/blogs/rickblaisdell/cloud-based-apps-are-key-expand-internet#comments CIO Leadership Cloud Blog-post cloud computing IoT Thu, 28 Aug 2014 10:48:55 +0000 RickBlaisdell 9721 at http://www.enterprisecioforum.com How do business pressures and cloud disrupt the CIO role? http://www.enterprisecioforum.com/en/blogs/terencengai/how-do-business-pressures-and-cloud-disr <p>To paraphrase the Neil Young song, rust never sleeps, and neither do your competitors. An expanding global marketplace has generated more pressure on the business to create a competitive advantage, whether it’s to grow revenue, increase profit, or reduce internal costs. In turn, business leaders are asking the CIO to use technology to help them gain that advantage. The CIO’s new mantra is, how can I help drive the business forward?</p><p>The soaring popularity of cloud computing and a slew of new cloud offerings in recent years have coincided with the demand for a new way of delivering IT services to the business. These two mega trends are bound to disrupt the CIO role in several ways:</p><ul><li>Managing service relationships rather than just IT components</li><li>Measuring IT metrics in terms of business ROI</li><li>Changing the leadership role to the rest of IT</li></ul><p>&nbsp;</p><p><strong>Moving from servers to services</strong></p><p>The CIO needs to shift from defining IT investment as components such as software and hardware, to thinking in terms of the services IT provides to the business and its customers, partners, and employees. In a hybrid IT model, some applications or services will be migrated to cloud, and funding for those services moves from up-front CAPEX to pay-as-you-go OPEX.</p><p>With public cloud or a third-party managed cloud or hosted cloud such as <a href="http://www8.hp.com/us/en/business-services/it-services.html?compURI=1079571#.U7WcibGNDxA" rel="nofollow">HP Helion Managed Virtual Private Cloud</a>, you don’t need to own the capital equipment. You can outsource the complex task of setting up, managing, and upgrading the infrastructure and applications to someone else. For example, when you use a SaaS application, you don’t have to worry about buying and installing licenses, patches, and upgrades. They are all handled by the application service provider.</p><p>This disrupts the traditional way the CIO and IT operate. In a hybrid IT model, IT no longer needs to build and operate everything itself; rather, it can use an optimal mix of internal and external services. IT will act as both a broker of external services and a manager of internal IT infrastructure and applications.</p><p>However, if you use a managed or public cloud service, it does not mean you leave everything to the third-party service provider(s). You still need to manage the service level agreements and the relationships with the business and the service providers.</p><p>The responsibility of managing IT end to end still lies with the CIO: You have to devise a strategy that stipulates how cloud will integrate with your existing IT environment and processes. You also need to ensure that your data is secure, applications perform effectively, and services are delivered to the business per the service level agreement.</p><p>&nbsp;</p><p><strong>Using business ROI metrics</strong></p><p>In their new and transformed role, CIOs need to speak the language of the business, expressing return on investment (ROI) of IT spend in terms that the CEO, CFO, and the board of directors can understand. The non-IT executives don’t necessarily relate to traditional IT metrics such as server utilization or network latency. They care about questions such as: <strong></strong></p><ul><li>What is the cost of acquiring a new customer?</li><li>How fast can I deliver new products or services to the market?</li><li>How do I reduce or manage risks effectively?</li><li>How can IT help me save money or grow revenue?</li></ul><p>&nbsp;</p><p>The CIO needs to partner with business leaders to first define these business metrics, and then build into the system ways to measure the metrics. For example, if you’re providing cloud services to the engineering team in a financial services company, then your success metric may be how fast you can deliver a new app for selling mortgages, because it will mean more customers and revenue.</p><p>If the CIO continues to talk about servers and databases, the business leaders may feel that the CIO doesn’t understand the business, and they might bypass internal IT and employ external vendors to deliver the IT services they need. To prevent the danger of becoming irrelevant, the CIO needs to proactively say, I’m the one who can help you improve the business, not a third party.</p><p>&nbsp;</p><p><strong>Evangelizing the service manager role to IT</strong></p><p>Not only does the CIO need to align with the business and move to a service model; he or she also needs to communicate, evangelize, and cascade the change to the entire IT organization. Everyone in IT, from the VP of Apps or VP of Ops, to the IT managers or administrators,&nbsp; down to the developers, should look to the CIO’s leadership to provide the vision and direction as to how the IT department should evolve.</p><p>No longer will IT need hundreds of server, network, or database administrators, because some of the traditional IT environment will move to the cloud. All IT staff under the CIO need to become relevant to the business. In my next post, I’ll talk about how IT’s role needs to change to meet business demand.<strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </strong></p><p><a href="http://www.hp.com/helion" rel="nofollow">HP Helion</a> can aid the CIO transformation to internal service provider and broker by leveraging a mix of internal and external services. HP Helion can help you reduce the complexity of IT operations and enable you to respond to the competitive pressures of today’s global marketplace.</p> http://www.enterprisecioforum.com/en/blogs/terencengai/how-do-business-pressures-and-cloud-disr#comments CIO Leadership Cloud Blog-post business and IT alignment CIO role HP Cloud HP Helion hybrid cloud Hybrid IT IT transformation managed cloud private cloud public cloud Service Broker Thu, 28 Aug 2014 03:34:44 +0000 terencengai 9716 at http://www.enterprisecioforum.com More Meaningful Measures of Datacenter Productivity http://www.enterprisecioforum.com/en/blogs/teamquest/more-meaningful-measures-datacenter-prod <div class="field field-type-text field-field-ss-subtitle"> <div class="field-items"> <div class="field-item odd"> Going beyond PUE </div> </div> </div> <p><strong>How Do You Really Measure Datacenter Productivity?</strong></p><p><em>Energy efficiency is a useful but limited measurement and should be correlated intelligently with other meaningful metrics to attain more useful insights into the business productivity of the datacenter.</em></p><p>Synergy created when teams, tools and processes work across silos becomes the basis for competitive advantage. When we communicate more effectively, find common ground, and make decisions on common understandings, efficiencies of all kinds are possible. Gathering good data streams—metrics that matter to both business and IT— and correlating them through powerful analytics will amplify bottom line results. For example, by measuring and analyzing more than just power utilization effectiveness (PUE), the focus of continuous optimization in the datacenter shifts from standalone energy efficiency to overall productivity, revenue growth, and decreased capital and operating expenditures.</p><p>Today, data center energy efficiency is top of mind —<a href="https://www.datacenterdynamics.com/focus/archive/2014/01/dcd-industry-census-2013-data-center-power" rel="nofollow">data centers consume</a> up to 3% of global electricity production, generating 200 million metric tons of CO2, with an annual electricity bill of $60 billion. As recent energy consumption rapidly increased&nbsp; &nbsp;– paralleling the staggering growth of computing infrastructure - regulatory and financial pressures to make datacenters more efficient intensified. PUE is the most common measure of datacenter efficiency. It measures how much of the total amount of power coming into the data center is actually getting used by computing infrastructure. It’s an essential, but insufficient, metric to optimize total data center productivity. <a href="http://insights.wired.com/profiles/blogs/it-s-time-the-data-center-get-the-moneyball-treatment#axzz2oJ8zDVko" rel="nofollow">PUE is measuring the wrong things</a>!</p><p>I should say those relying solely on PUE are not measuring <em>enough different</em> things. Here’s the issue: PUE says nothing about productivity. It measures how efficiently you’re moving electricity around, but datacenters are designed, built, and invested in because they provide the computing power that literally runs today’s business world. If your computers are powered up and cooled efficiently but aren’t doing&nbsp; enough useful work, or aren’t performing it well, what do you actually know about the total efficiency of your datacenter? What do you know about your end users’ experience? Does PUE give insights into workloads or resource demand drivers? By some estimates, many datacenters only use <a href="http://www.datacenterjournal.com/it/industry-outlook-data-center-energy-efficiency/" rel="nofollow">10-15% of their electricity</a> to power servers doing useful work. For total efficiency insight, you need advanced, automated analytics embedded into datacenter management operations. That means weaving business and IT needs together by gathering and correlating the right metrics.</p><p>The story is ever tiresome: Business and IT don’t always speak the same language. You want cost-effective and total productivity out of your datacenter. You know that means more than just PUE, inexpensive square footage and cold climates with low electrical rates. That’s part of it, but it’s also about how much work you are getting done with the IT resources you have. Many are taking IT metrics and connecting them into business analytic solutions to glean additional insights - a great start. I submit you’ve got to go the other direction as well. Take whatever level of business intelligence you have and use it to inform automated IT management processes that effectively optimize your datacenter. Progress your people and infrastructure capabilities along an analytics spectrum, beginning with relatively straightforward correlation of meaningful IT and business metrics and progressing through predictive and prescriptive analytics approaches. In other words move from understanding what you have and what it’s doing, to what it’s going to do, when, and why, and what you can expect if you make any recommended changes.</p><p>When you begin to incorporate the powerful insights provided by applying predictive and prescriptive analyses to datacenter operations, you will experience a marked enhancement of business agility, customer and end-user satisfaction, risk reduction, and true efficiency. With correctly applied advanced analytics, continuous optimization is accelerated almost into the realm of artificial intelligence. Someday, we’ll get to self-optimizing data centers, whose management learns from itself, makes predictions and recommended courses of actions, and then implements them. Many of the pieces are in place today; they have but to be “stitched together”.</p><p>Global pressures driving the ruthless efficiency are here to stay. Climate change, energy consumption regulations and taxation, competition from emerging economies, and the insatiable demand for computing resources lead to a constant and urgent requirement for datacenter optimization. No single, simple metric like PUE will suffice. Executives should be focused on holistic and intelligence-driven measures of business productivity. Think a combination of how much work is getting done, how quickly, and at what total cost. Going beyond PUE to advanced analytics is going along the path to meaningful insight for optimization efforts supporting both sustainability and innovation.</p> http://www.enterprisecioforum.com/en/blogs/teamquest/more-meaningful-measures-datacenter-prod#comments Technology IT Performance Blog-post Data center data centre energy efficiency IT optimization Wed, 27 Aug 2014 20:29:44 +0000 TeamQuest 9711 at http://www.enterprisecioforum.com Why is My Application So Slow? http://www.enterprisecioforum.com/en/blogs/michael-thompson/why-my-application-so-slow <div class="field field-type-text field-field-ss-subtitle"> <div class="field-items"> <div class="field-item odd"> A guide to common application performance problems </div> </div> </div> <p>Without a doubt, applications have become the lifeblood of business. Subpar application availability and performance almost always leads to lost productivity and reduced revenue. Think about it: What happens to productivity across the board when Outlook goes down? What happens to sales when an application such as NetSuite or Salesforce is unavailable? The words screeching halt come to mind.</p><p>However, ensuring consistent availability and top performance of applications can be a difficult job to say the least. This is primarily because there are so many moving parts—what I call the application stack (AppStack)—associated with modern applications, and problems with any one of them can cause a performance issue. Add to this that each specific piece in the AppStack has become so complex it essentially requires its own domain expert, dedicated management tool and best practices. This all makes it extremely difficult to pull the pieces together to determine what the real source of a problem is.&nbsp;</p><p>Generally speaking, this AppStack includes the following areas that IT teams must troubleshoot to identify and resolve an application issue:</p><ul><li>Application code and supporting services</li><li>Databases</li><li>Servers</li><li>Networks</li><li>Virtualization</li><li>Storage</li></ul><p>&nbsp;</p><p>Despite the complexity within each of these pieces of the AppStack, there are some common problems associated with each that most often lead to application performance issues. Generally speaking, these are the problems IT teams should check first when trying to determine why an application is down or performing poorly. Let’s take a look.</p><p><em>Application Code and Supporting Services</em></p><p>Application code issues, service failures, runaway processes, failed tasks, failed updates, app configuration changes and other resource issues can cause applications to fail. To identify application issues at the application layer, it’s imperative to monitor key performance metrics that could indicate a memory leak or a slow running query, a service failure or elements that drive slow page load speeds. In addition, monitoring logs for applications and the underlying systems can help troubleshoot security or configuration issues related to poor performance.</p><p><em>Databases</em></p><p>Database performance issues are common culprits of poor performing applications that rely on database-driven back ends. In some such cases, the root cause is poor performing or under allocated underlying infrastructure. However, more commonly, missing indexes, poor table design and/or a lack of regularly scheduled database maintenance are the cause of poorly performing database-driven applications. Wait-based analysis can help identify the specific issues and help pinpoint how to resolve them.</p><p><em>Servers</em></p><p>Servers, be they physical or virtual, are another common source of application performance issues, particularly if they are not appropriately resourced. To resolve this, it’s critical to understand how an application will—or will not—utilize server resources. This means ensuring an adequate amount of memory is provisioned to the server and that an application is designed to take advantage of all the RAM. The same is true of processing power. It’s important to ensure applications are multi-threaded and able to utilize multiple CPU cores.</p><p><em>Networks</em></p><p>The network is really the lifeblood of the underlying application infrastructure. If an application is Internet-facing, a lack of sufficient bandwidth and low latency between the server where the application resides and the users who will be utilizing the application are common causes of a network-related application performance problems. In most cases, networks are a shared resource, so configuring CBQoS policies to prioritize traffic accordingly for your mission critical applications will ensure recreational traffic doesn’t impact the applications and in turn the business as a whole.</p><p><em>Virtualization</em></p><p>Virtualization, much like the network, makes a single physical server a shared resource. This means that provisioning these servers without adequate resources can be especially problematic when it comes to application performance. Failing to reserve resources like CPU and memory for business critical application virtual machines can cause resource shortages and performance bottlenecks as other non-critical virtual machines running on the same host consume all available resources.</p><p><em>Storage</em></p><p>At the end of the day, storage is the number one source of poorly performing applications due to the inability of the storage system to handle the I/O being thrown at it. This is especially true of virtual environments and database servers where storage is commonly a shared resource. Without ensuring the RAID type is appropriate for business critical applications or the servers that will be utilizing it, implementing a sufficient number of disks/spindles to handle the I/O load driven by those server’s applications and guaranteeing that the RAID controller or array has an adequate amount of cache to reduce the amount of direct I/O operations hitting the disks, storage-related application performance issues are sure to crop up.</p><p>While there are certainly many other problems that can potentially result in application availability and performance issues, these should be some of the first things considered, and in aggregate they cover the most common causes of application downtime. The list can seem daunting, but with the help of a proper collection of monitoring and management tools—especially those that provide the capability to break down the siloes between each area of the AppStack and deliver visibility across the board—ensuring consistent availability and top performance of business critical applications is made much simpler.</p> http://www.enterprisecioforum.com/en/blogs/michael-thompson/why-my-application-so-slow#comments Technology Applications Blog-post Application Management Application Stack Applications AppStack IT Management SolarWinds Wed, 27 Aug 2014 19:16:14 +0000 Michael Thompson 9706 at http://www.enterprisecioforum.com The IoT market will be bigger than the smartphone, tablet, and PC markets combined http://www.enterprisecioforum.com/en/blogs/rickblaisdell/iot-market-will-be-bigger-smartphone-tab <div class="field field-type-text field-field-ss-subtitle"> <div class="field-items"> <div class="field-item odd"> With the ever increasing number of connected devices globally, and with the potential of smart objects, the Internet of Things (IoT) market is set for accelerated growth in 2014 as more businesses realize its potential uses and the positive impact it can have on a multitude of industry verticals. </div> </div> </div> <p>The IoT market has already gained momentum with increasing adoption, offering a wide variety of uses and portfolio of applications. The main attraction offered by the Internet of Things is its potential to change strategy and a wide range of new products and service possibilities.</p><p>This is why the numbers being forecast for the IoT are truly amazing.&nbsp;<a href="https://intelligence.businessinsider.com/welcome?utm_source=House&amp;utm_medium=Edit&amp;utm_term=M-IoT-ORG-1&amp;utm_content=link&amp;utm_campaign=BIIMobile" rel="external nofollow" rel="nofollow">&nbsp;BI Intelligence&nbsp;</a>finds that the number of everyday and enterprise devices that will soon be connected to the Internet will be huge – 1.9 billion devices today, and 9 billion by 2018 – and roughly equal to the number of smartphones, smart TVs, tablets, wearable computers, and PCs combined.</p><p>In the consumer space, many products and services have already crossed over into the IoT, including kitchen and home appliances, lighting and heating products, and insurance company-issued car monitoring devices that allow motorists to pay insurance only for the amount of driving they do. &nbsp;So, let’s take a look at some of the most interesting B2B and government applications for the IoT:</p><ul><li dir="ltr"><p dir="ltr"><strong>Connected marketing and advertising</strong>&nbsp;– Cisco believes that this category (think Internet-connected billboards) will be one of the top three IoT categories, along with smart factories, and telecommuting support systems.</p></li><li dir="ltr"><p dir="ltr"><strong>Waste management systems</strong>&nbsp;– In Cincinnati, residential waste volume fell 17% and recycling volume grew by 49% through use of a “pay as you throw” program that used IoT technology to monitor those who exceed waste limits.</p></li><li dir="ltr"><p dir="ltr"><strong>Smart water systems and meters</strong>&nbsp;– The cities of Doha, São Paulo, and Beijing have reduced leaks with 40 to 50% by putting sensors on pumps and other water infrastructure.</p></li><li dir="ltr"><p dir="ltr"><strong>Smart electricity grids that adjust rates for peak energy usage</strong>&nbsp;– According to the McKinsey Global Institute, these will represent savings of $200 billion to $500 billion per year by 2025,.</p></li></ul><p><strong>The IoT is going to be big, but just how big?</strong></p><p>We all know that the IoT is going to be big, but I often wonder just how big? Here are some analyst’s estimates on the size of this market and how to approach it as it moves forward in its development:</p><p><a href="http://www.cisco.com/web/about/ac79/docs/innov/IoE_Economy.pdf" rel="external nofollow" rel="nofollow">Cisco</a>&nbsp;– “Cisco predicts that the IoE Value at Stake will be $14.4 trillion for companies and industries worldwide in the next decade. More specifically, over the next 10 years, the Value at Stake represents an opportunity to increase global corporate profits by about 21 percent. In other words, between 2013 and 2022, $14.4 trillion of value (net profit) will be“up for grabs” for enterprises globally — driven by IoE.”</p><p><a href="http://www.mckinsey.com/insights/business_technology/disruptive_technologies" rel="external nofollow" rel="nofollow">McKinsey Global Institute</a>&nbsp;– “We estimate the potential economic impact of the Internet of Things to be $2.7 trillion to $6.2 trillion per year by 2025 through use in a half-dozen major applications that we have sized. &nbsp;The largest impacts among sized applications would be in healthcare and manufacturing.”</p><p><a href="https://www.idc.com/getdoc.jsp?containerId=246384" rel="external nofollow" rel="nofollow">IDC –&nbsp;</a>“IDC has looked at the components, processes, and IT support for IoT and expects the technology and services revenue to expand from $4.8 trillion in 2012 to $7.3 trillion by 2017 with the greatest opportunity initially in the consumer, discrete manufacturing, and government vertical industries. The IoT/M2M market is growing quickly, but the development of this market will not be consistent across all vertical markets. Industries that already “understand” IoT will see the most immediate growth, such as industrial production/automotive, transportation, and energy/utilities. However, all verticals will reflect great opportunity.”</p><p><a href="https://www.gartner.com/doc/2625419/forecast-internet-things-worldwide-" rel="external nofollow" rel="nofollow">Gartner –&nbsp;</a>“The Internet of Things will include 26 billion units installed by 2020. IoT product and service suppliers will generate incremental revenue exceeding $300 billion, mostly in services, in 2020. It will result in $1.9 trillion in global economic value-add through sales into diverse end markets.”</p> http://www.enterprisecioforum.com/en/blogs/rickblaisdell/iot-market-will-be-bigger-smartphone-tab#comments CIO Leadership Cloud Blog-post cloud computing IoT Wed, 27 Aug 2014 10:03:01 +0000 RickBlaisdell 9701 at http://www.enterprisecioforum.com Innovating wearables on your wrist is just a matter of time http://www.enterprisecioforum.com/en/blogs/enadhan/innovating-wearables-your-wrist-just-mat <div class="field field-type-text field-field-ss-subtitle"> <div class="field-items"> <div class="field-item odd"> A Personal dashboard for your digital life </div> </div> </div> <p>The <a href="http://cfda.com/cfda-fashion-awards" rel="nofollow">Council of Fashion Designers of America</a> (CFDA) Menswear Designer of the Year for 2011, <a href="http://michaelbastiannyc.com/biography/" rel="nofollow">Michael Bastian</a> says, “Through the process of setting the men’s fashion direction for Bergdorf Goodman, it became increasingly clear to me that there was a real need for a new American voice in the men’s designer world—something modern and luxurious, but also a little broken down and familiar.” So it’s no surprise Bastian would work with HP and online retailer <a href="http://www.gilt.com/sale/women?modal_click=0&amp;gclid=CIDZ-eaG878CFbFDMgodkDYADA" rel="nofollow">Gilt</a> to create a new piece of wearable technology—a luxury smartwatch. HP is a pioneer in wrist instruments as <a href="http://owl.li/xT3SZ" rel="nofollow">CEO Meg Whitman</a> modeled for the audience recently at HP Discover. Working with HP, Bastian is focusing on something very familiar, but making it modern and luxurious. It was just a matter of time before HP innovated yet again with wearables on your wrist. <strong>Voila</strong>: The <a href="http://engineeredby.hp.com/michael-bastian/index.html" rel="nofollow">HP Luxury Smartwatch</a> from the trifecta of Bastian, Gilt and HP.</p><p>The <a href="http://www.hp.com/hpinfo/abouthp/histnfacts/museum/personalsystems/0022/" rel="nofollow">HP-01 wrist instrument</a> (circa 1977), looked like a digital watch but was smarter than many pocket calculators. It performed more than three dozen functions to manipulate and interrelate time, calendar and numeric data. With six interactive functions (time, alarm, timer/stopwatch, date/calendar, calculator and memory) the HP-01 had 28 tiny keys, which the user operated with a stylus built into the bracelet.</p><p>“I start with something perfectly designed and executed, then spend a lot of time knocking the edge off of that perfection,” says Bastian. The HP Luxury Smartwatch is a new timepiece that seamlessly blends impeccable design, superior craftsmanship and technology to fit today’s active lifestyle (along with a healthy blend of elegance (<a href="http://michaelbastiannyc.com/biography/" rel="nofollow">Bastian</a>) and cutting-edge technology (<a href="http://www.hp.com/" rel="nofollow">HP</a>).</p><p>&nbsp;“A watch like this should provide quick, simple, accurate information at a glance. Much like the displays and dials of a car dashboard. You can almost think of it as a personal dashboard for your digital life,” Bastian notes when speaking about this device that features his signature modern luxury look.</p><p>The smartwatch is compatible with both Android and iOS devices, and users can customize it to:</p><ul><li>Quickly check time, date, weather, stocks and sports updates</li><li>Stay up-to-date with calendar and appointment reminders</li><li>Receive email and social media notifications</li><li>Read text messages</li><li>Easily control their music with a connected device remotely</li></ul><p>It comes with three interchangeable watchbands to be the ideal accessory for a variety of occasions.</p><p><a href="http://bit.ly/14Mlfbp" rel="nofollow">Innovation is not new to HP</a>—the company that started at the <a href="http://hp.nu/AHtyc" rel="nofollow">crossroads of simplicity and entrepreneurship</a> in the HP Garage. As I gear up to adorn the <a href="http://owl.li/sEZG0" rel="nofollow">wardrobe of the next generation</a>, little did I realize that I would be going back decades to an item that has been almost eclipsed in our digital world. The wrist watch is coming back with renewed force to provide a “Personal dashboard for your digital life,” as Bastian characterizes it.</p><p>Come fall, what are your plans to augment your wardrobe for more comfortable attire? How about starting by signing up on <a href="http://engineeredby.hp.com/michael-bastian/index.html" rel="nofollow">this site</a> to stay informed about the HP Luxury Smartwatch?</p><p>Team up with&nbsp;<a href="http://www.hp.com/go/easwarannadhan" target="_self" rel="nofollow">HP Technology Expert, E.G.Nadhan</a></p><p>Connect with <a href="https://twitter.com/NadhanAtHP" target="_self" rel="nofollow">Nadhan</a>&nbsp;on: <a href="https://twitter.com/NadhanAtHP" target="_self" rel="nofollow">Twitter</a>, <a href="http://www.facebook.com/easwaran.nadhan" target="_self" rel="nofollow">Facebook</a>, <a href="http://www.linkedin.com/profile/view?id=102637222&amp;trk=tab_pro" target="_self" rel="nofollow">Linkedin</a> and <a href="http://bit.ly/VDfGGn" target="_blank" rel="nofollow">Journey Blog</a></p> http://www.enterprisecioforum.com/en/blogs/enadhan/innovating-wearables-your-wrist-just-mat#comments CIO Leadership Big Data Blog-post Big Data HP Information Analytics IoT Smart Watch Watch Wearables Wristwatch Tue, 26 Aug 2014 18:00:21 +0000 enadhan 9691 at http://www.enterprisecioforum.com 10 Features To Check Out in your Subscription Management Solution – Part 2 http://www.enterprisecioforum.com/en/blogs/karthikeyan-v/10-features-check-out-your-subscription-0 <div class="field field-type-text field-field-ss-subtitle"> <div class="field-items"> <div class="field-item odd"> In my previous blog we discussed about the first 5 features that ISVs should check out while choosing their subscription management solution. In this blog I will be covering the remaining 5 features and their importance. </div> </div> </div> <p>In my&nbsp;<a href="http://blog.techcello.com/2014/08/10-features-to-check-out-in-your-subscription-management-solution-part-1/" rel="nofollow">previous blog</a>&nbsp;we discussed about the first 5 features that ISVs should check out while choosing their&nbsp;<a href="http://www.techcello.com/product/editions" rel="nofollow">subscription management solution</a>. In this blog I will be covering the remaining 5 features and their importance.</p><p><img src="https://scontent-a.xx.fbcdn.net/hphotos-xpa1/t1.0-9/10341848_264195780447666_2612019762822447243_n.jpg" alt="Subscription management" /></p><p><strong>Feature #6 – Invoices</strong></p><p>Billing engine of subscription management solution should be able to automatically generate invoices based on the subscription plan. ISVs should be able to set the date for monthly and quarterly invoice generation. However, for yearly invoices it should happen exactly at the subscription end date. For example, if a user has signed on 16<sup>th</sup>March, 2014 on pre-paid model then on 16<sup>th</sup>&nbsp;March, 2015 the next invoice should be created. In case of metering, invoices should calculate the exact amount based on the values set in the pricing plan.</p><p><strong>Feature #7 – Pre-Paid / Post Paid Billing</strong></p><p>Billing can happen either on a pre-paid model or post paid model. In a pre-paid model invoices are raised at the start date of the subscription and the customer will be charged immediately. Post paid models are the ones where the invoice is raised after the subscription end date. ISVs can choose to operate on either of the models, or even both. In that case ensure that your subscription management solution supports both the models.</p><p><strong>Feature #8 – Credit Card / Pay Pal Support</strong></p><p>One of the reasons for the success of SaaS model is the fact that customers see it as an operational expense (OpEx) rather than a capital expense (CapEx). Therefore, online payment becomes the preferred model of payment for customers. Subscription management solution should support all major credit cards. Customers should be able to enter the credit card details while sign-up or before the billing date. In case if the subscription management solution is storing the credit card details then it should carry PCI Compliance certificate. Pay Pal could be another alternative to credit cards as many companies have corporate pay pal accounts. The other important aspect is the retry policy. When a credit card transaction fails it has to go through a retry policy where the card might be tried for few more times before concluding it as a permanent failure.</p><p><strong>Feature #9 – Customer Portal</strong></p><p>Transparency is a key when it comes to SaaS billing. Customer should be able to find all the details pertaining to their bills. Therefore, a&nbsp;<a href="http://www.techcello.com/solutions/saas-migration" rel="nofollow">customer portal</a>&nbsp;could be extremely useful for customers to directly login and check out the details. At the minimum, customer portal should provide them with details about their current subscription, past invoices and current charges. This will be extremely useful for ISVs that operate in usage based billing model. In some cases even trend charts can be shown for customers to provide them more clarity. Portal should also allow the customer to upgrade and downgrade their subscriptions, so that they don’t have to come to the ISVs support team every time they want to change their subscription. From ISVs point of view this is a saving in support bandwidth.</p><p><strong>Feature #10 – Notifications</strong></p><p>Notifications are those communications that go to the customer all through their engagement with the SaaS provider. It starts from the moment someone signs up a trial version of the product, an email has to be sent with the credentials for accessing/activating the account. Reminders should be sent to the customer when their account is close to trial period end date. Trial period expiration, Credit card reminder, invoice mail, payment reminder, payment success/failure, usage alerts – are all examples of notifications that can go out to customers.</p><p>There are several other cool features that can help ISVs in managing their subscriptions. However, the 10 features I have listed here are the core for any subscription management solution. Make sure that you evaluate your subscription management solution on these areas before you make your&nbsp;<a href="http://www.techcello.com/solutions/multi-tenant-enablement" rel="nofollow">decision</a>.</p><p><strong><a href="http://techcello.com/" rel="nofollow">TechCello</a>&nbsp;offers a complete subscription management&nbsp;<a href="http://www.techcello.com/product" rel="nofollow">solution</a>&nbsp;that can be used to manage your SaaS subscription and payment collection process. Please&nbsp;<a href="http://www.techcello.com/product/features" rel="nofollow">click</a>&nbsp;this link to know more details on the features.</strong></p><p><em><a href="http://resources.techcello.com/Business-ROI-Calculator" rel="nofollow">ROI Calculator</a>&nbsp;– TechCello Business Edition encompasses all the features that will allow you to manage your subscriptions, multiple price plans, trial/evaluation cases, upgrade and downgrade of subscriptions.</em></p><p><em>It also completely automates the SaaS invoicing and payment collection process with support for all types of credit card as well as pay pal account. You can also compare Cello with other subscription provider to find out the cost savings we can bring to you.</em></p><p><em></em><strong><a href="http://resources.techcello.com/Business-ROI-Calculator" rel="nofollow">Click here</a>&nbsp;to download the ROI calculator.</strong></p> http://www.enterprisecioforum.com/en/blogs/karthikeyan-v/10-features-check-out-your-subscription-0#comments Technology Cloud Blog-post Multi Tenant Architecture Multi-Tenant Enablement SaaS Application Development Platform SaaS Challenges SaaS Development SaaS Migration SaaS Multi tenant Framework SaaS Non-Functional Requirements Tue, 26 Aug 2014 09:21:27 +0000 Karthikeyan V 9686 at http://www.enterprisecioforum.com A five step journey to the cloud http://www.enterprisecioforum.com/en/blogs/christian/five-step-journey-cloud <div class="field field-type-text field-field-ss-subtitle"> <div class="field-items"> <div class="field-item odd"> Do not rush your cloud implementation. </div> </div> </div> <div class="lia-message-container custom-article"><div class="lia-message-heading"><div class="lia-message-body"><div class="lia-message-body lia-component-body"><div class="lia-message-body-content"><p>While getting into the cloud fast can seem attractive, a deliberate step-by-step approach is the wisest course. Rushing to the cloud without considering all its implications is not a good idea. So here are five steps to consider as you evaluate cloud options. &nbsp;</p><p><strong>Step 1: Standardize and Consolidate</strong></p><p>Many companies have started virtualizing their environments. The objective being to run more applications (in the Cloud jargon they are called workloads) on the same server without interactions between them.</p><p>Twenty years ago, systems were multi-tasking – running several applications within the same operating system environment. But as applications became more complex, there was a need for each application to have its own operating system and middleware environment. So there became a need to encapsulate them within a Virtual Machine (VM), running on ever-more powerful hardware.</p><p>And VMs have been created by the thousands to the great advantage of the hypervisor companies, but not always to the one of the IT budgets. We have known of “VM sprawl.”</p><p>Each CPU has a number of Virtual Machines that can run on it. They are stored on their hard disks, and uploaded when required. It improves the use of the servers, but does not improve flexibility. Standardizing and consolidating infrastructure (Servers &amp; storage) should actually have been the first step. By standardizing on one or a couple platforms, Virtual Machines can now easily be moved from one physical server to another when required. Unfortunately, most companies have not done the standardization and consolidation.</p><p><strong>Step 2: Virtualization and Automation</strong></p><p>As mentioned, virtualization is often done at this point. Actually, I have to be more precise. Server virtualization is done, storage and network virtualization are still required to create the more flexible environment we talked about. The objective is to optimize the use of the hardware and improve the management of workloads.</p><p>In the meantime, unrelated to this, the number of operating systems, middleware and – in particular – application updates has increased. Indeed, to match the business needs more closely and to improve agility, developers tend to move away from the traditional release cycles to more agile development methodologies.</p><p>This results in additional work for the operations team, as they need to generate new Virtual Machine images much more regularly than before. And here is where automation adds value. Why not automate all the routine tasks, albeit to install the applications, set-up or maintain the environments? In many enterprises I visit, this last step has not been fully embraced yet. It is, however, a pre-requisite to implement Cloud-type environments.</p><p>Steps 1 and 2 are fundamentally infrastructure focused. Their objectives is to get the infrastructure more productive without exploding the cost of managing it. Things are still under the firm control of the IT department in general, and the operations people in particular. They often become the bottleneck in the quest for more agility and responsiveness. This is why the question often arises as to whether the requestor could initiate the process him- or herself. But that is a huge change leading us to step 3.</p><p><strong>Step 3: Self-Service Infrastructure</strong></p><p>Could Could application developers, or the team managing applications, automatically request the appropriate infrastructure they require to run their environments? It would speed-up the development and application roll-out process, while reducing the amount of mundane tasks the operations team has to perform. Obviously, that team wants to make sure things are done according to the book – hence, the importance of automation. You don’t want the requestors to have to manually set-up the environments, to run the scripts, to configure the devices, and etc. To make sure it’s all done correctly, you want this done automatically. This is what is called (in Cloud jargon), Infrastructure as a Service (IaaS).</p><p>As developers often require multiple environments along the development/testing process, giving them the opportunity to self-provision those environments provides two key benefits. First, they no longer have to manage their own development machines, and at HP, we realized they typically spent 15 percent of their time doing that. So, self-provisioning makes them more productive. It also allows the operations team to define which version(s) of the operating system, databases and middleware are acceptable. These are the only versions for which virtual machine images are provided to the developers. This often results in a drastic limitation of the amount of versions in use, facilitating maintenance and reducing support costs. It also helps managing license costs.</p><p>I’ve often seen companies making their first steps in Cloud through the provisioning of infrastructure by the development teams. This allows companies to experience the benefits of Cloud in a controlled environment and learn along the way the implications of introducing Cloud Computing in their infrastructure portfolio. The difficulty (for the operations people) is to accept they are no longer in full control of every aspect of the use of the infrastructure they manage. They now provide a service to other teams, and their responsibility is to ensure the service is always up and running at a satisfactory level.</p><p><strong>Step 4: Self-Service Applications with Full Lifecycle Management</strong></p><p>Larger companies typically have thousands of applications. Not all of them need to run 24/7. Some are only occasionally used. So, why have those applications consuming resources and license keys when they are not in use? Could we not allow the end-users to provision them when required and de-provision them? In other words, release the resources consumed, when no longer needed? This is application, or as it is called in Cloud terms, Service Provisioning. Business users, potentially with the approval of their managers or according to some other rules, now request access to applications themselves, freeing the help desk from this task. They run the application as long as they need it, and release it.</p><p>For IT this may be nerve-wracking as they now deliver a service to the business teams. In many cases they do not have a good understanding of the actual demand, so – particularly in the early phases – they will have to be prepared to intervene on short notice to ensure the business users receive appropriate service. Again, automation is key here, as is integrated (sometimes called vertical), operations management. It is no longer enough to look at how the infrastructure works. It’s now important to understand the complete stack, from infrastructure to application. Business and IT processes should be standardized and automated. Service Level Agreements should be defined and closely monitored.</p><p><strong>Step 5: Become a Service Broker in a Hybrid Environment</strong></p><p>Up till now, I have mainly talked about the use of one Cloud environment, typically a private or a virtual private Cloud. But we all know that one Cloud typically does not address all user needs. I started this discussion pointing out business organizations have started using Cloud environments (SaaS and Public Cloud typically). Once they have gotten used to provisioning their applications in the enterprise Cloud, they are doomed to come back and request the integration of those SaaS and Public Cloud services with the Cloud environment proposed by IT. Being able to provision and access those external services from the same portal, and being able to integrate them with enterprise data residing in the IT Cloud environment, are two of the key questions that will come up. This is where the concept of service broker plays. Your enterprise Cloud becomes the single place to which the business users go, and through which they request and access all their services/application/data needs. All services are provided through a customized and unified environment.</p><p>The benefit for IT is that they regain control over all services used within the enterprise. The disadvantage is that they are now expected to manage those suppliers. Often the costs of those services suddenly also hits their budgets. And that is where things become more difficult. Indeed, most IT departments work from fixed budgets and are supposed to deliver all IT services from that budget. But consumption of external Cloud services is a variable component, not fully controlled by IT as the requests directly come from the business.</p><p>These aspects have to be discussed and addressed upfront to ensure appropriate approaches are taken and the business users feel responsible for the consumption of IT services.</p><p><strong>Taking it One Step at a Time</strong></p><p>Where step 1 and 2 were mainly infrastructure focused, the last three steps are clearly services focused. Obviously there are many questions around the integration, management and end-to-end security of these environments that need to be reviewed. But that will be for another blog entry.</p><p>The business is looking for increased agility and responsiveness. The financial teams want to reduce the cost of IT. Standardizing, virtualizing, automating and providing self-provisioning are the ways to go and address the needs of the business and the CFO. Take it one step at a time though, as the technology exists. But the organizational, financial and human aspects should not be forgotten. To be successful, do not forget management of change, as an IT department that has gotten through these five steps looks very different from when it started.&nbsp;</p></div></div></div></div></div> http://www.enterprisecioforum.com/en/blogs/christian/five-step-journey-cloud#comments Business Issues Technology Cloud Converged Infrastructure Security Blog-post CIO Cloud cloud service brokerage Converged Infrastructure IT Mon, 25 Aug 2014 18:49:38 +0000 Christian 9681 at http://www.enterprisecioforum.com Boost Security in the Cloud: Four Best Practices for CIOs http://www.enterprisecioforum.com/en/blogs/deisner/boost-security-cloud-four-best-practices <p>According to the <a href="http://blogs.wsj.com/cio/2014/07/24/the-morning-download-role-of-cio-security-chief-may-diverge-amid-rising-cyber-risk/" rel="nofollow">Wall Street Journal</a>, CIOs are increasingly called upon to be the “end point” for cloud security. Front-line IT professionals, admins and even chief security officers (CSOs) typically report to the CIO — and if CIOs don't have a clear cloud security mandate, enterprise networks are at risk. Here are four best practices for CIOs to help ensure maximum cloud security.</p><h2>Consider Your Property Lines</h2><p>As noted by a recent <a href="http://www.cio.com/article/2465442/data-security/data-breach-doorways-are-you-handing-out-keys-to-cyber-burglars.html" rel="nofollow">CIO</a> article, many companies aren't sure how far their network property extends into the cloud. Part of the problem is the sheer number of desktops and laptops most enterprises have in use, but this issue is exacerbated by the sharp rise of tablets and smartphones used — by 2015, more than a third of the workforce will be primarily mobile.&nbsp;</p><p>What does this mean for CIOs? That your business no longer has a single “front door.” Desktop access should require two-factor authentication, while mobile devices are best served by app-level management or split virtual environments. Perimeter defense is no longer an option since there's no clearly defined border, especially in hybrid cloud environments.</p><p>The best practice here? Developing a holistic access policy that focuses on outcomes rather than specific devices. With so many endpoints and possible connections, securing every door simply isn't possible. Instead, CIOs need to train employees and implement systems to detect malicious behavior before cloud services are breached.</p><h2>Look to the Future</h2><p>The Internet of Things. Some experts say you'll see it by the end of the year; others say it's a decade away. Regardless of timeline, however, pundits agree: IoT is coming. And while there are distinct benefits when every device in an office comes with its own sensor, wireless connection and the ability to collect data, IoT poses a serious problem for CIOs.</p><p>Consider the role of a sensor-enabled Internet in collecting big data. When every light pole, smoke alarm and refrigerator can collect data, it's easy for enterprises to get blinded by the light. The issue? Every sensor represents another door, another potential access point into your network. And for companies in the cloud, these doors could be located half a world away on a street corner or in a doctor's office, just waiting to be hacked.</p><p>The benefits of IoT, however, outweigh the costs, so long as CIOs embrace the best practice of securing for the present but preparing for the future. While it's not possible to defend systems you don't have, it is possible to lay groundwork.</p><h2>Talk the Talk</h2><p>CIOs are often tasked with translating front-line IT talk into boardroom discussion. This starts with the “<a href="http://www.enterprisecioforum.com/en/blogs/deisner/cloud-conversation-5-things-every-cio-ne" rel="nofollow">cloud conversation</a>” but has to go further if companies want to protect the bottom line. The best practice here? CIOs must be able to clearly articulate cloud security concerns.</p><p>This articulation has two facets. First, it's essential to lay out how cloud services are currently being used and why they're of value. For many IT professionals, this value is intrinsic but CEOs and CFOs may not have the same perspective — they're used to up-tempo sales hype from big cloud vendors. Next, security concerns need to be presented in a way that plainly describes their risk (and need for increased funding) while also communicating that cloud services are merely the carrier of this risk, not the culprit.</p><h2>The People Problem</h2><p>No matter how sophisticated cloud-based security solutions become, people remain a problem. Often, it isn't lack of care or knowledge that puts an enterprise network at risk but something far more insidious: the social contract. Consider the case of Web developer <a href="https://medium.com/@N/how-i-lost-my-50-000-twitter-username-24eb09e026dd" rel="nofollow">Naoki Hiroshima</a>, who had a hacker try to steal his @N Twitter name through a convoluted scam. Part of the process was obtaining Hiroshima's credit card details from a popular online payment service, something the hacker did with little trouble through a phone conversation.</p><p>For CIOs, social interactions between staff and third parties are impossible to control. Instead, it's critical to develop a best practice that speaks to socially engineered attacks. This can be as simple as a list of contacts from Web hosting companies to payment services and cloud email hosts — here, the role of CIO moves beyond tech navigator to negotiator.</p><p>Want to boost cloud security? Start by considering your property lines and planning for the future. Learn how to effectively communicate IT concerns to the board and never ignore the power of people when it comes to the cloud.</p><p><em><strong>Author Bio:</strong></em></p><p><em>David Eisner, President and CEO of</em><em>&nbsp;</em><em><a href="http://www.dataprise.com" rel="nofollow">Dataprise</a>, a company that provides top of the line IT and cloud computing services to small and medium-sized companies.</em></p> http://www.enterprisecioforum.com/en/blogs/deisner/boost-security-cloud-four-best-practices#comments Business Issues CIO Leadership Technology Cloud Converged Infrastructure IT Performance Mobility Security Blog-post CIO Cloud Security Mon, 25 Aug 2014 18:31:31 +0000 deisner 9676 at http://www.enterprisecioforum.com Creating a Big Data Ecosystem in the Enterprise http://www.enterprisecioforum.com/en/blogs/jreser/creating-big-data-ecosystem-enterprise <p>Consuming critical data and coming to grips with large-scale datasets have become vital requirements in the enterprise. The emergence of ‘big data’ has seen small businesses and large corporations alike realize the potential they have lurking beneath the surface. Now they want to bring those insights into the light. But how can organizations not only leverage the information available to them, while also ensuring they create an effective ecosystem to maintain and analyze all of this data?</p><p>The key is to understanding what data needs to be gathered, how to go about attaining this data in real-time and using it to affect change quickly. This goal is at the heart of big data and, without the desire for improvement, there is no requirement for big data analysis. However, creating a big data ecosystem should not be approached blindly. Rather, there must be clear deliverables on how this ecosystem will improve business processes.</p><p>A common query cropping up within enterprises is simplifying the way we connect to data sources in a way that is compatible with various tools, while also ensuring data is in real-time. This is a challenge for many reasons, one being that businesses use different applications. Therefore, the need to access and analyze this data across multiple sources is critical.</p><p>Coming to grips with large-scale datasets is no mean feat, but it’s a key point to address before implementing a big data ecosystem. Not only does the data being gathered need to be agreed upon, but how various datasets relate to one another must also be determined – this is often the hard part. Understanding what needs to be compared and how is half the battle. Especially, because there is no right or wrong answer.&nbsp;</p><p>Though there are many components to organize internally, externally there are experts on hand to help with the data processing function. Technologies such as Hadoop and NoSQL provide platforms to enable scalable, flexible, cost effective, rapid and resilient solutions. Many organizations will have a combination of both structured and unstructured data and these platforms offer the space to host and handle differing datasets. They also allow businesses to cope with large amounts of disparate data, which in turn also creates a real-time environment. If real-time or near-real-time analytics are required, it’s important to source an organization that can actually make this a reality. You will need a flexible and robust architecture that can handle new data types as needed.</p><p>Let’s face it, there is a seemingly endless amount of data within organizations to be processed: from present analysis to a backlog of historical information. If integrated correctly, this data can provide new insights into customer behaviors. Organizations must consider all of the elements that create a big data ecosystem and ensure they work together to create a robust and purposeful ecosystem.</p> http://www.enterprisecioforum.com/en/blogs/jreser/creating-big-data-ecosystem-enterprise#comments Technology Big Data Cloud Blog-post Big Data big data ecosystem data processing Progress Software Mon, 25 Aug 2014 16:40:07 +0000 J_Reser 9671 at http://www.enterprisecioforum.com Four reasons why we are implementing DevOps – 2nd reason: Current IT practice == Systematic Failure http://www.enterprisecioforum.com/en/blogs/friedkin-companies-cio/four-reasons-why-we-are-implementing-dev-0 http://www.enterprisecioforum.com/en/blogs/friedkin-companies-cio/four-reasons-why-we-are-implementing-dev-0#comments Quick Post Blogs Mon, 25 Aug 2014 11:56:30 +0000 Friedkin Companies CIO 9666 at http://www.enterprisecioforum.com The business benefits of Converge Enterprise http://www.enterprisecioforum.com/en/blogs/patriciajones/business-benefits-converge-enterprise <div class="field field-type-text field-field-ss-subtitle"> <div class="field-items"> <div class="field-item odd"> Learn how Converge Enterprise functions as a complete Business Management Solution to help its clients improve efficiency and generate more profit. </div> </div> </div> <p>Converge Enterprise is an on-demand complete Business Management Solution that enables you to monitor and manage sales, marketing inventory, and customer relationship management from one business system.</p><p>More than just a CRM software application, it combines the power of customer relationship management, multi-channel marketing, business process automation, document management, partner collaboration, project management, quotes/invoicing, and dynamic reports and analytics under one roof.</p><p>Using Converge Enterprise Business Management Application, you experience higher business growth by streamlining operations and automating processes across the company. Not to forget that since Converge Enterprise is an on-demand business solution, you face additional benefits like –</p><ul><li>Anytime Anywhere Access</li><li>No hardware/software fees</li><li>Easy integration</li><li>Regular application upgrades</li></ul><p><strong>Key Benefits of Converge Enterprise include:</strong></p><p><strong>1. Streamlined Business Process</strong>: Till date, businesses have to deal with several standalone applications like - ERP, Accounting, Ecommerce and <strong>CRM software</strong>. Now imagine if you get the functionality of these entire in just one integrated platform. Converge Enterprise precisely brings you that. From a plain-vanilla CRM application, it has been integrated with several features to help you automate key business functions across all departments. <strong></strong></p><p>Now your team does not have to do manual data entry or rectify inconsistent data errors in different enterprise systems. They can access one system and view and share same accurate data in real time.</p><p>Benefit: Increased productivity across the business</p><p><strong>2. Increased Visibility</strong>: Converge Enterprise dashboard is designed to provide complete insight into key data metrics. Unlike the present scenario where you look into 5 different places to get the data, Converge alone provides you all. Full visibility into all business records helps in timely-based decisions.</p><p>Benefit: <a title="Business growth" href="http://www.convergeenterprise.com/" rel="nofollow"><strong>Business growth</strong></a> through improved marketing, sales and customer service</p><p><strong>3. Quick collaboration</strong>: Converge Enterprise offers quick collaboration with customers, partners and employees on lead generation, sales opportunities, service cases and marketing campaigns. Using our online collaboration tools – Library, Partner and Referral, your teams can work productively together by sharing documents, information and other valuable insights.</p><p>Benefit: Increased lead generation, More deal closure and Better customer relationship management</p><p><strong>4. Easy Customization</strong>: Given the fact that off-the-shelf applications do not address all the business specifics – Converge Enterprise offers intuitive customization tools that cater to your unique business needs. You can comfortably add industry-specific modules. These custom modules will behave just like any other standard module. You can link them with standard CRM software modules and import and export data to these.</p><p>Benefit: Business Management System that reflects your business model</p><p><strong>5. Mobile:</strong> <em>Now “Out of the office” can still mean you’re on the job</em>. Converge Enterprise mobile <a title="CRM" href="http://www.convergeenterprise.com/tour" rel="nofollow"><strong>CRM</strong></a> ensures that you manage your business 24X7 - whether travelling in the city or enjoying me-time in a remote location. The use of Converge Enterprise mobile CRM software means that you do not have to stay tied to your office desk. You can stay connected to your business associates, carry out your business tasks, and keep a tab on your team anytime anywhere.</p><p>Benefit: Work becomes faster, better and smarter.</p><p>Note: Converge Enterprise is about to launch its app in the Google Play store for all the Andorid phone users.</p> http://www.enterprisecioforum.com/en/blogs/patriciajones/business-benefits-converge-enterprise#comments Technology Cloud Blog-post Business groth collaboration CRM CRMs Sat, 23 Aug 2014 06:16:28 +0000 PatriciaJones 9661 at http://www.enterprisecioforum.com BYOD fading, IT regaining control? http://www.enterprisecioforum.com/en/blogs/jdodge/byod-fading-it-regaining-control <div class="field field-type-text field-field-ss-subtitle"> <div class="field-items"> <div class="field-item odd"> Wishful thinking or reality? </div> </div> </div> <p>BYOD is an easy subject to have strong opinions about and that resulted in a very robust Twitter chat hour yesterday. The Tweets were flying: 279 of them from 38 rowdy participants.</p><p>The main question asked if BYOD is on the wane or plateauing based on <a href="http://www.enterprisecioforum.com/en/blogs/jdodge/byod-wane-thats-thursdays-chat-topic" rel="nofollow">a couple of CIO.com stories</a> from senior online writer Tom Kaneshige. One cited a California court ruling that employees must be reimbursed for business calls made from personal phones.</p><p>A second story profiling an unnamed company featured employees yearning to get their Blackberries back. Among other things, bolted on MDM software bogs down smart phones.</p><p>BYOD fading seems counter intuitive and most of the chat-sters said employees using whatever the hell gadgets they want continues unabated. For his part, <a href="https://twitter.com/kaneshige" rel="nofollow">@Kaneshige</a> , who often is on mobile computing's cutting edge with his reporting, valiantly defended his position and said surveys that show that IT is regaining control back him up.&nbsp;</p><p>As usual, we had several CIOs in the chat - they are where the IT rubber meets the road. Two of my favorite Tweets were from HP Fellow <a href="https://twitter.com/cebess" rel="nofollow">@cebess</a>: "Primary driver of&nbsp;<a class="_quickSearchPopup hash" title="BYOD" href="https://hootsuite.com/dashboard#" rel="nofollow">#BYOD</a>&nbsp;is the dissolution of the separation of work and life." It's a chicken and egg observation. Is BYOD driving that separation or the other way around? It doesn't matter.</p><p>The second was "<a class="_quickSearchPopup hash" title="BYOD" href="https://hootsuite.com/dashboard#" rel="nofollow">#BYOD</a>&nbsp;is no longer an initiative, it is an expectation in most orgs." BYOD just is, apparently.&nbsp;</p><p>The @ecioforum chat is every Thursday 2-3 p.m ET. hashtag #CIOchat . Be there.&nbsp;</p><p>Here are two of the more lively conversations.</p><p><strong>Conversation one: BYOD fading, IT regaining control?</strong></p><p><img class="networkAvatar" src="https://d1cmhiswqj5a7e.cloudfront.net/http%3A%2F%2Fpbs.twimg.com%2Fprofile_images%2F143062946%2Ftom_normal.jpg" alt="kaneshige" /><a class="_username networkName _userInfoPopup" title="kaneshige" href="https://hootsuite.com/dashboard#" rel="nofollow">kaneshige</a>: Hi, this is Tom Kaneshige at<a class="url" href="http://t.co/8MBtnCd57n" target="_blank" rel="nofollow">http://t.co/8MBtnCd57n</a>. Survey after survey shows formal support for BYOD waning.&nbsp;<a class="_quickSearchPopup hash" title="CIOChat" href="https://hootsuite.com/dashboard#" rel="nofollow">#CIOChat</a>2:25pm, Aug 21 from Tweetbot for iΟS</p><div class="_comment comment"><img class="networkAvatar" src="https://df9hgdowc06if.cloudfront.net/http%3A%2F%2Fpbs.twimg.com%2Fprofile_images%2F426180744856092672%2FZWu4Kl5H_normal.png" alt="Thedodgeretort" /><a class="_username networkName _userInfoPopup" title="Thedodgeretort" href="https://hootsuite.com/dashboard#" rel="nofollow">Thedodgeretort</a>:&nbsp;@<a class="_userInfoPopup" title="kaneshige" href="https://hootsuite.com/dashboard#" rel="nofollow">kaneshige</a>&nbsp;What is replacing&nbsp;<a class="_quickSearchPopup hash" title="BYOD" href="https://hootsuite.com/dashboard#" rel="nofollow">#BYOD</a>&nbsp;then? Are we going back in time? Or something new?&nbsp;<a class="_quickSearchPopup hash" title="CIOchat" href="https://hootsuite.com/dashboard#" rel="nofollow">#CIOchat</a>2:29pm, Aug 21 from Hootsuite</div><div class="_comment comment originalComment"><img class="networkAvatar" src="https://d1cmhiswqj5a7e.cloudfront.net/http%3A%2F%2Fpbs.twimg.com%2Fprofile_images%2F143062946%2Ftom_normal.jpg" alt="kaneshige" /><a class="_username networkName _userInfoPopup" title="kaneshige" href="https://hootsuite.com/dashboard#" rel="nofollow">kaneshige</a>:&nbsp;@<a class="_userInfoPopup" title="Thedodgeretort" href="https://hootsuite.com/dashboard#" rel="nofollow">Thedodgeretort</a>&nbsp;Some CIOs are cracking down on stealth BYOD. Really did sound like a step back in time.&nbsp;<a class="_quickSearchPopup hash" title="CIOchat" href="https://hootsuite.com/dashboard#" rel="nofollow">#CIOchat</a>2:32pm, Aug 21 from Tweetbot for iΟS</div><div class="_comment comment"><strong>Conversation two: BYOD - Show me the money</strong></div><div class="_comment comment"><p class="_baseTweetText _tweetText messageContent">@<a class="_userInfoPopup _twitter" title="icxc" href="https://hootsuite.com/dashboard#" rel="nofollow">icxc</a>&nbsp;That firm has sinced backed away from that stance&nbsp;<a class="_quickSearchPopup hash" title="CIOchat" href="https://hootsuite.com/dashboard#" rel="nofollow">#CIOchat</a></p><strong><strong><a class="showConversation _closeReplyTo" href="https://hootsuite.com/dashboard#" rel="nofollow">Hide conversation</a></strong></strong><div class="_previousTweets previousMessages"><div class="_comment comment"><img class="networkAvatar" src="https://d2zfw9brtww0cv.cloudfront.net/http%3A%2F%2Fpbs.twimg.com%2Fprofile_images%2F490142734414802944%2Fwsl1p-2f_normal.jpeg" alt="bmkatz" /><a class="_username networkName _userInfoPopup" title="bmkatz" href="https://hootsuite.com/dashboard#" rel="nofollow">bmkatz</a>: A1. Hype wise, BYOD is waning some, in reality is is moving forward but more slowly now and some companies have reversed track&nbsp;<a class="_quickSearchPopup hash" title="Ciochat" href="https://hootsuite.com/dashboard#" rel="nofollow">#Ciochat</a>2:10pm, Aug 21 from YoruFukurou</div><div class="_comment comment"><img class="networkAvatar" src="https://df9hgdowc06if.cloudfront.net/http%3A%2F%2Fpbs.twimg.com%2Fprofile_images%2F378800000580545665%2F061cc4d02856953926a05a9a95f00b6e_normal.jpeg" alt="icxc" /><a class="_username networkName _userInfoPopup" title="icxc" href="https://hootsuite.com/dashboard#" rel="nofollow">icxc</a>:&nbsp;@<a class="_userInfoPopup" title="bmkatz" href="https://hootsuite.com/dashboard#" rel="nofollow">bmkatz</a>&nbsp;Once CFO's figured out it may not save any money, or even cost more then the sexxy music stops2:12pm, Aug 21 from Twitter Web Client</div><div class="_comment comment"><img class="networkAvatar" src="https://d2zfw9brtww0cv.cloudfront.net/http%3A%2F%2Fpbs.twimg.com%2Fprofile_images%2F490142734414802944%2Fwsl1p-2f_normal.jpeg" alt="bmkatz" /><a class="_username networkName _userInfoPopup" title="bmkatz" href="https://hootsuite.com/dashboard#" rel="nofollow">bmkatz</a>:&nbsp;@<a class="_userInfoPopup" title="icxc" href="https://hootsuite.com/dashboard#" rel="nofollow">icxc</a>&nbsp;BYOD isn’t about saving money, never has been, it’s about letting people pick their own device&nbsp;<a class="_quickSearchPopup hash" title="CIOchat" href="https://hootsuite.com/dashboard#" rel="nofollow">#CIOchat</a>2:13pm, Aug 21 from Tweetbot for Mac</div><div class="_comment comment"><img class="networkAvatar" src="https://df9hgdowc06if.cloudfront.net/http%3A%2F%2Fpbs.twimg.com%2Fprofile_images%2F378800000580545665%2F061cc4d02856953926a05a9a95f00b6e_normal.jpeg" alt="icxc" /><a class="_username networkName _userInfoPopup" title="icxc" href="https://hootsuite.com/dashboard#" rel="nofollow">icxc</a>:&nbsp;@<a class="_userInfoPopup" title="bmkatz" href="https://hootsuite.com/dashboard#" rel="nofollow">bmkatz</a>&nbsp;Not to the CFO it isn't :)2:20pm, Aug 21 from Twitter Web Client</div><div class="_comment comment"><strong>Follow <a href="https://twitter.com/ECIOForum" rel="nofollow">@ecioforum</a> and <a href="https://twitter.com/Thedodgeretort" rel="nofollow">@thedodgeretort</a> on Twitter.</strong></div></div></div><p><strong></strong>&nbsp;&nbsp;</p><p>&nbsp;</p> http://www.enterprisecioforum.com/en/blogs/jdodge/byod-fading-it-regaining-control#comments Business Issues CIO Leadership Applications Mobility Blog-post ByoD CIO IT mobile computing Smart Phones tablets Fri, 22 Aug 2014 14:24:58 +0000 jdodge 9656 at http://www.enterprisecioforum.com Why should SaaS ISVs Automate their Subscription process? http://www.enterprisecioforum.com/en/blogs/karthikeyan-v/why-should-saas-isvs-automate-their-subs <div class="field field-type-text field-field-ss-subtitle"> <div class="field-items"> <div class="field-item odd"> Subscription management is one of the under estimated areas in SaaS model. </div> </div> </div> <p>SaaS ISVs tend to focus more on the&nbsp;<a href="http://www.techcello.com/take-a-tour" target="_blank" rel="nofollow">product engineering</a>&nbsp;side and pay very little attention to the operations and manageability of the SaaS business.</p><p>At the outset, SaaS subscription management can look as simple as collecting money on a monthly (or recurring) basis from the customer. But that’s only the tip of the ice berg. Infact, majority of the task involved in subscription management has to do with the way you would like to operate your SaaS business model.</p><p><strong>World is moving towards subscription</strong></p><p>SaaS solutions today have reached the levels where you can sign-up and start using the trial in less than 2 minutes. Offering self-registration capability and availability of the product in live trial will help in cutting down the sales cycle. Having module wise access of the product, will allow the customer to pick and choose the modules that are required. These modules can be priced individually, which will benefit both ISV and customers. Let’s look at few scenarios that can give you an idea on the variations you can bring in your SaaS Subscription model.</p><div>&nbsp;</div><p><img src="https://scontent-a.xx.fbcdn.net/hphotos-xfa1/l/t1.0-9/10609522_259976324202945_2984419630059612380_n.jpg" alt="SaaS model" /></p><div><strong>Variation #1</strong></div><div>&nbsp;</div><p>Tenant A – has subscribed to modules ‘X’, ‘Y’ and ‘Z’ at a monthly flat cost of 100 USD, and will be paying it in a pre-paid model (i.e. the payment will be made at the start of the month).</p><div>&nbsp;</div><h2>Variation #2</h2><p>Tenant B – has subscribed to the same set of modules just like Tenant A, but will be paying on a usage based model. It will be a monthly (base) flat cost of 25 USD plus 1 USD per transaction, which will be done through the SaaS system. For example, if this tenant has done 53 transactions in a given month, then they will be paying 25 + 53 = 78 USD on a post-paid model.</p><div>&nbsp;</div><h2>Variation #3</h2><p>Tenant C – has subscribed to modules ‘A’, ‘B’ and ‘X’ at a monthly flat cost of 125 USD, but will be on SaaS trial mode for the first 30 days. So, the first 30 days of usage by this customer should not be considered for SaaS invoicing (or rather for applying cost). Your SaaS solution should be able to differentiate between a paying customers, non-paying customers, paying customers currently on trial mode and non-paying customers on trial mode.</p><h2>Variation #4</h2><p>Reseller A – this SaaS reseller has access to all modules. However, as an ISV you may want to control what modules can be available for which resellers. This is required when your solution serves multiple domains, and hence you may have domain based resellers. For SaaS resellers, you will be billing 20% of the total revenue accrued by that reseller in that month. In order to do that you should know the exact data on the revenues that have come through the tenants boarded by this reseller.</p><div>&nbsp;</div><h2>Variation #5</h2><p>Tenant D – has subscribed to only one module ‘C’ at a monthly flat cost of 125 USD, but will be paying it in a post-paid model (i.e. the payment will be made at the end of the month). In addition to this, there is a usage limitation that has to be applied for this tenant. For example, this tenant can only perform 100 transactions per month, beyond that the system should restrict the transactions.</p><div>&nbsp;</div><p>The above scenarios are just few examples to show the variations (or rather innovations) you can bring in to attract more customers. One of the key innovation area would be the value based pricing models, as shown in case of Tenant B, where the billing was done based on the value the customer could yield from your solution.</p><div>&nbsp;</div><h2>Manual choice – a dead end</h2><p>As you can see from the above scenarios, there are several attributes (color coded in the above picture) that have to be considered while&nbsp;<a href="http://www.techcello.com/product/editions" target="_blank" rel="nofollow">managing the subscriptions</a>&nbsp;of your customer. It’s extremely difficult, time consuming and error prone to manage these subscriptions in a manual way. As you grow, this effort will only increase multi-fold. Therefore, having an automated way of managing the entire subscription and billing process can save significant time, effort and customer dissatisfaction (as result of billing errors).</p><div>&nbsp;</div><div><strong><a href="http://techcello.com/" target="_blank" rel="nofollow">TechCello</a>&nbsp;offers a complete subscription management&nbsp;<a href="http://www.techcello.com/product" target="_blank" rel="nofollow">solution</a>&nbsp;that can be used to manage your SaaS subscription and payment collection process. Please&nbsp;<a href="http://www.techcello.com/product/features" target="_blank" rel="nofollow">click</a>&nbsp;this link to know more details on the features.</strong></div><div>&nbsp;</div><p><a href="http://resources.techcello.com/Business-ROI-Calculator" target="_blank" rel="nofollow"><em>ROI Calculator</em></a><em>&nbsp;- TechCello Business Edition encompasses all the features that will allow you to manage your subscriptions, multiple price plans, trial/evaluation cases, upgrade and downgrade of subscriptions.</em><em>It also completely automates the SaaS invoicing and payment collection process with support for all types of credit card as well as pay pal account. You can also compare Cello with other subscription provider to find out the cost savings we can bring to you.</em></p><div>&nbsp;</div><p><strong><a href="http://resources.techcello.com/Business-ROI-Calculator" target="_blank" rel="nofollow">Click here</a>&nbsp;to download the ROI calculator.</strong></p><div class="field field-type-emvideo field-field-video"> <div class="field-items"> <div class="field-item odd"> http://www.youtube.com/watch?v=L1Hidm5AVbQ </div> </div> </div> http://www.enterprisecioforum.com/en/blogs/karthikeyan-v/why-should-saas-isvs-automate-their-subs#comments Technology Cloud Blog-post Multi Tenant Architecture Multi-Tenant Enablement SaaS Application Development Platform SaaS Challenges SaaS Development SaaS Migration SaaS Multi tenant Framework SaaS Non-Functional Requirements Fri, 22 Aug 2014 14:03:57 +0000 Karthikeyan V 9651 at http://www.enterprisecioforum.com 10 Features To Check Out in your Subscription Management Solution – Part 1 http://www.enterprisecioforum.com/en/blogs/karthikeyan-v/10-features-check-out-your-subscription <div class="field field-type-text field-field-ss-subtitle"> <div class="field-items"> <div class="field-item odd"> In this blog I am going to discuss on the Top 10 key features one should look for while deciding on a Subscription Management Solution. </div> </div> </div> <p>Subscription management encompasses a wide area of operational activities involved in a SaaS business model. While there are several subscription management solutions available in the market, there is no clear guideline to benchmark them. In this blog I am going to discuss on the Top 10 key features one should look for while deciding on a Subscription Management Solution.</p><p><img src="https://scontent-a.xx.fbcdn.net/hphotos-xpa1/t1.0-9/10478676_260734800793764_4148394439062138315_n.jpg" alt="Subscription management" /></p><p><strong>Feature #1 – Package Management</strong></p><p>It’s very common to see multiple editions of the product addressing the various segments of target customers. The same holds good for a SaaS product. This feature should allow you to create a package by grouping the modules available in your SaaS product. Please note that this feature can help ISVs price their modules individually, which will benefit both ISVs and customers.</p><p><strong>Feature #2 – Pricing Plan</strong></p><p>This is one of the most complex features in subscription management. ISV should be able to define multiple price plans for the same package. For example, Document Management System – Premium Package can have 3 pricing plans. Monthly Plan at $40, Quarterly Plan at $100 and Yearly Plan at $300. Therefore, the same package can be chosen under 3 different subscription models.</p><p><strong>Feature #3 – Trial Analytics</strong></p><p>All SaaS products support trials that can be used by potential customers to evaluate the SaaS application. Subscription management system should allow an ISV to create subscriptions with trial support. For example, I can create a Silver Package with trial for 20 days. When a customer signs up to this subscription they will get the first 20 days as free and the billing will apply only from the 21<sup>st</sup>&nbsp;day. In some cases ISVs can also decide to offer a lighter version as completely free forever. This scenario should also be supported. However, the most interesting feature is on the insights that ISVs can get through Tenant Analytics. It’s very important to increase your conversion rate i.e. from trial customers to paying customers. In order to do this, you need 2 important data points. #1 Hot Trials (or leads) recording a high usage of your system, which means they are in the happy path #2 Trials recording low usage of your system, which means they are either not happy about what they see or is stuck up with some road block. These analytics can help ISV tackle any customer volume without resource constraints.</p><p><strong>Feature #4 – Usage based billing</strong></p><p>Value based pricing models provides an attractive pricing model for SMB segment. Traditional pricing models have a fixed $ price regardless of the usage of system by Customer. With Value based pricing model the customer gets charged based on certain attributes that can reflect the amount of usage by that customer. For example, in a SaaS based recruitment system customer can be charged based on the number of candidates ($X per candidate) recruited through the system. In a trading system it could be a % of the total value of transaction that was performed in the system. Pricing plan can describe how this metered data should be used for cost calculation. Slab based pricing and Fixed cost pricing are 2 common ways used in the industry. For example, Fixed cost could be $25 for each person recruited through the system. Whereas for the trading system it could be 1% upto .5mn, 0.8% for &gt;.5mn and &lt;1mn, 0.5% for &gt;1mn, which is a slab based pricing.</p><p><strong>Feature #5 – Tax/Discount Support</strong></p><p>Tax and Discount components are vital in an invoice. In case of Tax, the tax elements and their values can change from customer to customer. For example, sales tax in US can change from state to state and hence, it has to be configurable. Discounts can also appear as line items in invoices. ISVs can publish various discount codes, which can be applied by the customers. Each discount code has a validity and % discount. Once the code is applied appropriate discount should reflect in the invoices. In some cases Discount line items can also be used for manual cost adjustments.</p><p>I will cover the remaining 5 features in the next blog.</p><p><strong><a href="http://techcello.com/" rel="nofollow">TechCello</a>&nbsp;offers a complete subscription management&nbsp;<a href="http://www.techcello.com/product" rel="nofollow">solution</a>&nbsp;that can be used to manage your SaaS subscription and payment collection process. Please&nbsp;<a href="http://www.techcello.com/product/features" rel="nofollow">click</a>&nbsp;this link to know more details on the features.</strong></p><p><em><a href="http://resources.techcello.com/Business-ROI-Calculator" rel="nofollow">ROI Calculator</a>&nbsp;– TechCello Business Edition encompasses all the features that will allow you to manage your subscriptions, multiple price plans, trial/evaluation cases, upgrade and downgrade of subscriptions.</em><br /><em>It also completely automates the SaaS invoicing and payment collection process with support for all types of credit card as well as pay pal account. You can also compare Cello with other subscription provider to find out the cost savings we can bring to you.</em></p><p><strong><em></em><a href="http://resources.techcello.com/Business-ROI-Calculator" rel="nofollow">Click here</a>&nbsp;to download the ROI calculator.</strong></p><div class="field field-type-emvideo field-field-video"> <div class="field-items"> <div class="field-item odd"> http://www.youtube.com/watch?v=L1Hidm5AVbQ </div> </div> </div> http://www.enterprisecioforum.com/en/blogs/karthikeyan-v/10-features-check-out-your-subscription#comments Technology Cloud Blog-post Multi Tenant Architecture Multi-Tenant Enablement SaaS Application Development Platform SaaS Challenges SaaS Development SaaS Migration SaaS Multi tenant Framework SaaS Non-Functional Requirements Fri, 22 Aug 2014 14:01:24 +0000 Karthikeyan V 9646 at http://www.enterprisecioforum.com The real value of IT may just be brand promise http://www.enterprisecioforum.com/en/blogs/mylessuer/real-value-it-may-just-be-brand-promise <p>In conjunction with their recent earnings announcement, Target communicated that its data breach (which resulted in the theft of at least 40 million payment card numbers and 70 million other pieces of customer data) cost the company <a href="http://www.cnbc.com/id/101930610" rel="nofollow">$111 million (so far and after taking insurance into account</a>). . While it is not at all clear <strong><em>how much if any</em></strong> of its <a href="http://www.cnbc.com/id/101930610" rel="nofollow">62% drop in second-quarter profit</a> was a result of the data breach, it is clear that the breach had an immediate material impact on sales and customer confidence.</p><p>According to <a href="http://www.prophet.com/blog/aakeronbrands/156-what-is-brand-equity-and-why-is-it-valuable" rel="nofollow">David Aaker</a>, “brand equity is a set of brand assets and liabilities linked to a brand - including its name and symbol -- &nbsp;that add or subtract from the value provided by a product or service to that firm’s customers”. According to Aaker, brand assets and liabilities either add to or subtract from a customer’s perception of value. Most importantly, these assets can impact customer confidence (and loyalty) after a purchasing decision has been made. For retailers in particular, if a past purchase decision results in a perceived personal data security risk, IT becomes a liability to a brand’s equity &nbsp;and potentially has a negative impact on &nbsp;future sales. Conversely, IT organizations that add value to customers by offering new methods for interaction, securing private data and enabling a differentiated level of service enhance the value of their company’s brand.</p><p>In sum, an information technology data management strategy that adds to business effectiveness can be an asset to a brand’s equity whereas an information technology strategy that is not data centric and puts the security of customer data at risk can serve as a liability to a brand’s equity. &nbsp;I think this represents an important way to distinguish between IT organizations. As well, IT organizations that want to differentiate themselves and avoid becoming a brand liability need to further invest in a data centric security strategy. The game is no longer just about securing applications. IT organizations need to take a data centric approach to securing customer data and other types of enterprise data. Enterprise level data governance rules are a requirement. A data centric approach can mitigate business risk by helping organizations to understand where sensitive data is and to protect it in motion and at rest. &nbsp;</p><p>So what do you think? Should an investment in data be evaluated as part of the brand promise? I look forward to hearing back from you?</p> http://www.enterprisecioforum.com/en/blogs/mylessuer/real-value-it-may-just-be-brand-promise#comments Business Issues IT Performance Blog-post Brand Equity David Aaker Target Thu, 21 Aug 2014 18:02:41 +0000 myles.suer 9636 at http://www.enterprisecioforum.com Four reasons why we are implementing DevOps – 1st reason: new business paradigm http://www.enterprisecioforum.com/en/blogs/friedkin-companies-cio/four-reasons-why-we-are-implementing-dev http://www.enterprisecioforum.com/en/blogs/friedkin-companies-cio/four-reasons-why-we-are-implementing-dev#comments Quick Post Blogs Thu, 21 Aug 2014 11:46:57 +0000 Friedkin Companies CIO 9631 at http://www.enterprisecioforum.com X as a Service (XaaS): What the Future of Cloud Computing Will Bring http://www.enterprisecioforum.com/en/blogs/rickblaisdell/x-service-xaas-what-future-cloud-computi <div class="field field-type-text field-field-ss-subtitle"> <div class="field-items"> <div class="field-item odd"> In this post, I’ll discuss XaaS: what it is and why you might want to consider using it. </div> </div> </div> <p>First, what is XaaS? Is this just more marketing fluff? Why do we need to define yet another model to fully describe cloud services? I contest that&nbsp;<a href="http://www.greenpages.com/core-expertise/hybrid-cloud-computing" rel="external nofollow" rel="nofollow">XaaS</a>&nbsp;is a legitimate term, and that it is useful to describe a new type of cloud services — those that make use of IaaS, PaaS, and SaaS all neatly delivered in one package. Such packages are intended to fully displace the delivery of a commodity IT service. My favorite example of XaaS is desktop as a service, or DaaS. In a DaaS product, a service provider might assemble it with the following:</p><ul><li>Servers to run Virtual Desktop Infrastructure from a provider such as Terremark (IaaS)</li><li>An office suite such as Microsoft Office365 (SaaS)</li><li>Patching and maintenance services</li><li>A physical endpoint such as a Chromebook or thin client device</li></ul><p>The organization providing DaaS would design, assemble, and manage the product out of best-of-breed offerings in this case. The customer would pay one fee for the use of the product and have the all-important “one throat to choke” for the delivery of the product. At&nbsp;<a href="http://www.greenpages.com/" rel="external nofollow" rel="nofollow">GreenPages</a>, we see the emergence of XaaS (such as DaaS) as a natural evolution of the market for cloud services. This sort of market behavior is nothing new for other industries in a competitive market. Take a look at the auto industry (another one of my favorite examples). When you purchase a car, you are buying a single product from one manufacturer. That product is assembled from pieces provided by many other companies — from the paint, to the brake system, to the interior, to the tires, to the navigation system, to name a few. GM or Ford, for example, doesn’t manufacture any of those items themselves (they did in days past). They source those parts to&nbsp;<em>specialist</em>&nbsp;providers. The brakes come from Brembo. The interior is provided by Lear Corp. The Tires are from Goodyear. The navigation system is produced by Harman. The auto manufacturer specializes in the design, marketing, assembly, and maintenance of the end product, just as a service provider does in the case of XaaS. When you buy an XaaS product from a provider, you are purchasing a single product, with guaranteed performance, and one price. You have one bill to pay. And you often purchase XaaS on a subscription basis, sometimes with $0 of capital investment.</p><p><em>You can download John’s “The Evolution of Your Corporate IT Department” eBook&nbsp;<a href="http://response.greenpages.com/ebookEvolutionOfITDepartment102013_Blog" rel="external nofollow" rel="nofollow">here</a></em></p><p>So, secondly, why would you want to use XaaS? Let’s go back to our DaaS example. At GreenPages, we think of XaaS as one of those products that can completely displace a commodity service that is delivered by corporate IT today. What are commodity services? I like to think of them as the set of services that every IT department delivers to its internal customers. In my mind, commodity IT services deliver little or no value to the top line (revenue) or bottom line (profit) of the business. Desktops and email are my favorite commodity services. Increased investment in email or the desktop environment does not translate into increases in top-line revenue or bottom-line profit for the business. Consider that investment includes financial and time investments. So, why have an employee spend time maintaining an email system if it doesn’t provide any value to the business? Two key questions:</p><ol><li>Does investment in the service return measurable value to the business?</li><li>In the market for cloud services, can your IT department compete with a specialist in delivering the service?</li></ol><p>When looking at a particular service, if you answer is “No” to both questions, then you are likely dealing with a commodity service. Email and desktops are two of my favorite examples. Coming back to the original question… you may want to source commodity services to specialist providers in order to increase investment (time and money) on services that&nbsp;<em>do</em>&nbsp;return value to the business.</p><p>&nbsp;</p><p><em>This is a guest post from John Dixon, from&nbsp;<a href="http://www.journeytothecloud.com/" rel="external nofollow" target="_blank" rel="nofollow">Journey to the Cloud</a></em></p> http://www.enterprisecioforum.com/en/blogs/rickblaisdell/x-service-xaas-what-future-cloud-computi#comments CIO Leadership Cloud Blog-post clous XaaS Thu, 21 Aug 2014 10:24:50 +0000 RickBlaisdell 9626 at http://www.enterprisecioforum.com Competing on Analytics http://www.enterprisecioforum.com/en/blogs/mylessuer/competing-analytics <div class="field field-type-text field-field-ss-subtitle"> <div class="field-items"> <div class="field-item odd"> Fixing data management </div> </div> </div> <p>If you ask a CIO today about the importance of data to their enterprises, they will likely tell you about the need to “compete on analytics” and to enable faster business decisions. At the same time, CIOs believe they “need to provide the intelligence to make better business decisions”. One CIO said it was in fact their personal goal to get the business to a new place faster, to enable them to derive new business insights, and to get to the gold at the end of the rainbow”.</p><p>Similarly, another CIO said that Big Data and Analytics were her highest priorities. “We have so much knowledge locked up in the data, it is just huge. We need the data cleaning and analytics to pull this knowledge out of data”. At the same time the CIOs that we talked to see their organizations as “entering an era of ubiquitous computing where users want all data on any device when they need it.”</p><p><strong>Why does faster, better data really matters to the enterprise?</strong></p><p>So why does it matter? <a href="http://hbr.org/2006/01/competing-on-analytics/ar/1" rel="nofollow">Thomas H. Davenport</a> says, “at a time when firms in many industries offer similar products and use comparable technologies, business processes are among the last remaining points of differentiation.” A CIO that we have talked to concurred in saying, “today, we need to move from “<strong>management by exception</strong> to <strong>management by observation</strong>”. Derick Abell amplified upon this idea when he said in his book <a href="http://books.simonandschuster.com/Managing-with-Dual-Strategies/Derek-F-Abell/9781451602241" rel="nofollow">Managing with Dual Strategies</a> “for control to be effective, data must be timely and provided at intervals that allow effective intervention”.</p><p><a href="http://hbr.org/2006/01/competing-on-analytics/ar/1" rel="nofollow">Davenport</a> explains why timely data matters in this way “analytics competitors wring every last drop of value from those processes”. Given this, “they know what products their customers want, but they also know what prices those customers will pay, how many items each will buy in a lifetime, and what triggers will make people buy more. Like other companies, they know compensation costs and turnover rates, but they can also calculate how much personnel contribute to or detract from the bottom line and how salary levels relate to individuals’ performance. Like other companies, they know when inventories are running low, but they can also predict problems with demand and supply chains, to achieve low rates of inventory and high rates of perfect orders”.</p><p><strong>What then prevents businesses from competing on analytics? </strong></p><p>Moving to what Davenport imagines requires not just a visualizing tool. It involves fixing what is allying IT’s systems. One CIO suggested this process can be thought of like an athlete building the muscles they need to compete. He said that businesses really need the same thing. In his eyes, data cleaning, data security, data governance, and master data management represent the muscles to compete effectively on analytics. Unless you do these things, you cannot truly compete on analytics. At <a href="http://www.informatica.com/us/customers/umass-memorial-health-care.aspx#fbid=6HpVUXgm3ow" rel="nofollow">UMASS</a> Memorial Health, for example, they “had four independent patient registration systems supporting the operations of their health system, with each of these having its own means of identifying patients, assigning medical record numbers, and recording patient care and encounter information”. As a result, “UMass lacked an accurate, reliable, and trustworthy picture of how many unique patients were being treated by its health system. In order to fix things, UMASS needed to “resolve patient, provider and encounter data quality problems across 11 source systems to allow aggregation and analysis of data”. Prior to fixing its data management system, this meant that “UMass lacked a top-down, comprehensive view of clinical and financial performance across its extended healthcare enterprise”.</p><p>UMASS demonstrates how IT needs to fix their data management in order to improve their organization’s information intelligence and drive real and substantial business advantage. Fixing data management clearly involves delivering the good data that business users can safely use to make business decisions. It, also, involves ensuring that data created is protected. CFOs that we have talked to say Target was a watershed event for them—something that they expect will receive more and more auditing attention.</p><p>Once our data is good and safe, we need to connect current data sources and new data sources. And this needs to not take as long as it did in the past. The delivery of data needs to happen fast enough that business problems can be recognized as they occur and be solved before they become systemic.&nbsp; For this reason, users need to get access to data when and where they it is needed.</p><p>With data management fixed, data intelligence is needed so that business users can make sense out of things faster. Business users need to be able to search and find data. They need self-service so they can combine existing and new unstructured data sources to test data interrelationship hypothesis. This means the ability to assemble data from different sources at different times. Simply put this is all about data orchestration without having any preconceived process. And lastly, they need the intelligence to automatically sense and respond to changes as new data becomes collected.</p><p><strong>Some parting thoughts</strong></p><p>The next question may be whether competing upon data actual pay business dividends. Alvin Toffler says “Tiny insights can yield huge outputs”. In other words, the payoff can be huge. And those that do so will increasingly have the “right to win” against their competitors as you use information to wring every last drop of value from your business processes.</p><p><strong>Related links</strong></p><p><strong>Solution Brief</strong>: <a href="http://www.informatica.com/us/vision/intelligent-data-platform/#fbid=6HpVUXgm3ow" rel="nofollow"><strong>The Intelligent Data Platform</strong></a></p><p><strong>Related Blogs</strong></p><p><a href="http://blogs.informatica.com/perspectives/2014/07/31/is-big-data-destined-to-become-small-and-vertical/" rel="nofollow"><strong>Is Big Data Destined To Become Small And Vertical?</strong></a><strong></strong></p><p><a href="http://blogs.informatica.com/perspectives/2014/07/23/big-data-why/" rel="nofollow"><strong>Big Data Why?</strong></a><strong></strong></p><p><a href="http://blogs.informatica.com/perspectives/2014/06/25/the-business-case-for-better-data-connectivity/" rel="nofollow"><strong>The Business Case for Better Data Connectivity</strong></a><strong></strong></p><p><a href="http://blogs.informatica.com/perspectives/2014/05/27/what-is-big-data-and-why-should-your-business-care/" rel="nofollow"><strong>What is big data and why should your business care?</strong></a><strong></strong></p><p><strong>Twitter</strong>: <a href="https://twitter.com/MylesSuer" rel="nofollow"><strong>@MylesSuer</strong></a><strong></strong></p> http://www.enterprisecioforum.com/en/blogs/mylessuer/competing-analytics#comments CIO Leadership IT Performance Blog-post analytics Competition IT performance Right to Win Thomas H. Davenport Wed, 20 Aug 2014 22:50:03 +0000 myles.suer 9616 at http://www.enterprisecioforum.com Is BYOD on the wane? That's Thursday's chat topic. http://www.enterprisecioforum.com/en/blogs/jdodge/byod-wane-thats-thursdays-chat-topic <div class="field field-type-text field-field-ss-subtitle"> <div class="field-items"> <div class="field-item odd"> A court ruling and Blackberry yearnings.... </div> </div> </div> <p>We're changing gears this week and exploring BYOD and mobility in Thursday's chat. That's because I noticed two headlines at CIO.com: <a href="http://www.cio.com/article/2456112/byod/mobile-workers-i-want-my-blackberry-back.html" rel="nofollow">"Mobile workers: 'I want my Blackberry back'."</a>&nbsp;and <a href="http://www.cio.com/article/2466010/byod/court-ruling-could-bring-down-byod.html" rel="nofollow">"Court ruling could bring down BYOD."</a></p><p>To be honest, I don't see BYOD backing off, but it's a fair question. The Blackberry story is based on employees at an unnamed but "well-known investment firm" saying they want their trusty RIM phones back because they are more reliable and better at protecting their privacy. And they do not require battery draining MDM. This may be an isolated example, but let's discuss it just in case it's not.</p><p>A<a href="http://www.cio.com/article/2466010/byod/court-ruling-could-bring-down-byod.html" rel="nofollow"> California court ruled</a> that employees must be reimbursed for work calls they make on their own smart phones. The presumption is that it would be easier for large organizations to back to giving out phones rather that the accounting nightmare paying on a call by call basis might present. Blackberries were always an IT favored because they were so secure and easy to manage.</p><p>How this ruling plays in the real world is anyone's guess.&nbsp;Nonetheless, it's discussion worthy for sure so tap in the #CIOchat stream between 2 and 3 ET Thursday and let's discuss the fate of BYOD. If 140 characters is too short, please drop in a comment at <a href="http://www.enterprisecioforum.com/en/question/byod-wane-court-decision-and-employees-w" rel="nofollow">our CIO Question</a> which asks the same thing.</p><p>See you Thursday.</p><p><em>Follow <a href="https://twitter.com/ecioforum" rel="nofollow">@ecioforum</a> and <a href="https://twitter.com/thedodgeretort" rel="nofollow">@thedodgeretort</a> on Twitter.</em></p> http://www.enterprisecioforum.com/en/blogs/jdodge/byod-wane-thats-thursdays-chat-topic#comments Business Issues Mobility Security Blog-post Blackberry ByoD CIO IT MDM mobile devices Mobility Tue, 19 Aug 2014 17:13:13 +0000 jdodge 9611 at http://www.enterprisecioforum.com Is BYOD on the wane? A court decision and employees wanting the return of their Blackberries suggest it might be. http://www.enterprisecioforum.com/en/question/byod-wane-court-decision-and-employees-w <p>CIO.com senior online writer <a href="http://www.cio.com/author/Tom-Kaneshige/" rel="nofollow">Tom Kanshige</a> just wrote two stories about events that could sideline BYOD: one <a href="http://www.cio.com/article/2466010/byod/court-ruling-could-bring-down-byod.html" rel="nofollow">about a California court ruling</a> that mandates employees get reimbursed for work calls and <a href="http://www.cio.com/article/2456112/byod/mobile-workers-i-want-my-blackberry-back.html" rel="nofollow">another where he writes that</a>&nbsp;some employees want their Blackberries back. Neither is good news for BYOD. &nbsp;&nbsp;</p> http://www.enterprisecioforum.com/en/question/byod-wane-court-decision-and-employees-w#comments Business Issues Applications Mobility CIO Questions Tue, 19 Aug 2014 15:09:09 +0000 jdodge 9606 at http://www.enterprisecioforum.com Moving the right apps to cloud to make the business run better http://www.enterprisecioforum.com/en/blogs/christian/moving-right-apps-cloud-make-business-ru <div class="field field-type-text field-field-ss-subtitle"> <div class="field-items"> <div class="field-item odd"> How to reap cloud benefits.... </div> </div> </div> <div class="lia-message-container custom-article"><div class="lia-message-heading"><div class="lia-message-body"><div class="lia-message-body lia-component-body"><div class="lia-message-body-content"><p>Companies are adopting the cloud as they realize more and more benefits. Few jump in whole hog based on the cloud hype and there's been plenty of that. Still, as the cloud becomes more mainstream, new terms crop up.</p><p>One in particular Platform as a Service (PaaS) includes Cloud technology and platforms. But will it really solve all IT problems? Frankly no. So when you think about moving to the Cloud, make sure you look at all aspects and make the right decisions.</p><p>You do not go to the Cloud for the stake of doing so. You want to use Cloud technology to improve the way your business runs, and deliver new functionality to your users, your partners and your customers.</p><p>If you are a start-up, between existing SaaS offerings and newly developed applications in a PaaS environment, you will probably find a way to address all your needs. You have no legacy. You have not patiently been embedding your experience, your way of working and your differentiation in applications you’ve developed over the years.</p><p>But if you are not a start-up, how can you take advantage of your existing application environment while reaping the benefits of Cloud computing? Let’s look at that in more detail.</p><p><strong>Why move to the Cloud?</strong></p><p>The first question to ask yourself is why you want to move your applications to the Cloud? Fundamentally there are two reasons for doing this:</p><ul><li>You are looking to take advantage of the fast provisioning of infrastructure, either for financial or speed reasons. You may want to move from CAPEX to OPEX infrastructure. In other words, you would rather rent infrastructure. You may also want to be able to quickly provision new servers, knowing that, in larger enterprises, this can take a while. (Not to say several weeks.)</li><li>Your applications may have varying demand patterns, resulting in the need of increased compute power during some periods. In a traditional environment, you typically provision for the peaks, resulting in unused capacity most of the time. You may want to take advantage of the scaling capabilities of Cloud to fire up new instances of key modules at peak periods; shutting them down when not needed; freeing up infrastructure for other tasks, and reducing total cost.</li></ul><p>In the first scenario above, you only take advantage of Cloud as a provisioning mechanism for infrastructure, while in the second scenario, you take full advantage of Cloud technology. Frankly, in most of our customer base, the ratio is around 80/20 in favor of the first. Only 20 percent of the applications transferred to the Cloud need the full capability of Cloud computing. The remainder combine the advantage of fast provisioning and virtualization. For them, Cloud is all about automation and virtualization.</p><p>For existing applications that only want to take advantage of the Cloud provisioning mechanisms, there are multiple ways to take those applications to the Cloud. This is where you need to make appropriate decisions.</p><p><strong>The run-time environment</strong></p><p>Existing applications run on a particular version of an operating system. They use specific versions of a database and middleware. If the application has been around for a while, these versions will probably have been superseded by newer ones. Unfortunately, Cloud environments typically only support the latest or last few versions. Sure, I could re-install older versions of the database and middleware, but I still am dependent upon the operating system. And there I have no choice.</p><p>Also in the Linux world, the traditional environment may run one flavor of Linux, while your Cloud environment may have another. So, what can you do?</p><p>Here again, two approaches are possible;</p><ul><li>Use an encapsulation software that allows you to run the application as is — in a newer environment. In other words, the software emulates the old OS version, but runs in the newer version. For example, software exists to run Windows Server 2003 applications on a Windows Server 2008/2012 operating system.</li><li>Bite the bullet and adapt your application to the new environment. Depending on the upwards compatibility, this may require a recompile or potential intervention in the code to ensure the application runs properly in its new environment.</li></ul><p>When should I use what approach?</p><p><strong>Encapsulation Software</strong></p><p>Encapsulation software adds an additional layer of complexity, as I now have my application calling the encapsulation software. This software will, in turn, call the operating system that will then call the hypervisor, which will (in the end) transfer the request to the base OS in which the hypervisor runs.</p><p>You get the picture.</p><p>Encapsulated applications have a tendency to run slower, and encapsulation software licenses are not free. You also remain in the old world, so you are not able to take advantage of new features.</p><p>When should you use such an approach?</p><ul><li>When you do not have the source code of your application, the only option remaining is to encapsulate it and run it in a compatibility mode. This can be due to old software, or it is a Common Of The Shelf (COTS) package for which the vendor is not providing up-to-date versions of the software.</li><li>When you want to move to the Cloud quickly to reduce your infrastructure costs, (e.g., move away from mainframe), but know that you will retire the application soon. In that case it is not worth investing in transforming the application.</li></ul><p><strong>Adapt your application</strong></p><p>In all other situations, take the time to adapt your application. It will give you two benefits. It allows you to use the new features provided by the operating system, the database and middleware environments, and it gives you the opportunity to evolve your application further as your business needs evolve. There are two re-host scenarios for adapting your applications:</p><ul><li>If upwards compatibility is guaranteed, you can recompile your application, retest it and run it in the new environment.</li><li>If upwards compatibility is not guaranteed, you may have to look at your source code and change some of the calls to the operating system, the database and/or the middleware to ensure your application runs well in the new environment. Obviously you will have to test the application again prior to taking it into production.</li></ul><p><strong>Be clear about what you want your application to achieve</strong></p><p>If you want to take full advantage of cloud, you will have to intervene more into your code as you will need to ensure the application can take full advantage of the environment by calling on load balancers, dynamically allocating resources, and etc.</p><p>So, be clear about what you want your application to achieve by moving to Cloud and acting accordingly. Sure you can do this in steps, for example, starting with running only the application in the Cloud and then transforming it to fully benefit from your Cloud environment. That, however, will take longer. Is this what you want?</p><p>PaaS is an excellent approach for the development of new applications as it takes away a lot of the complexity associated with Cloud functionality. However, migrating an existing application to a PaaS environment is not trivial. You will have to adapt it to benefit from the features provided by PaaS. And as this often includes functionalities such as data storage, messaging, and more, you may be out for a major adaption of your code. Again, make sure you understand where you are going.</p><p>Lastly, in the Cloud, operating systems, databases and middleware are evolving faster than in a traditional world. So make sure you have the facilities to upgrade your Cloud-based applications quickly when your provider decides to change the environment they offer.</p><p>Good luck with migrating your applications. Let us know how you proceeded, and what you experienced.</p><p>If you want to assess whether your application is suitable for cloud,&nbsp;<a href="https://hp-appstogo.com/at2c/" rel="nofollow" target="_blank" rel="nofollow">check here</a>.</p></div><p>&nbsp;</p></div></div></div></div><div class="lia-message-footer lia-component-message-footer"><div class="lia-message-tags"><div class="MessageTags"><div class="all-user-tags">Everyone's Tags:<div id="taglist" class="TagList">&nbsp;</div></div></div></div></div> http://www.enterprisecioforum.com/en/blogs/christian/moving-right-apps-cloud-make-business-ru#comments Business Issues Applications Cloud Blog-post CIO Cloud cloud apps COTS IT Tue, 19 Aug 2014 14:32:41 +0000 Christian 9601 at http://www.enterprisecioforum.com No company is immune to IT disasters http://www.enterprisecioforum.com/en/blogs/rickblaisdell/no-company-immune-it-disasters <div class="field field-type-text field-field-ss-subtitle"> <div class="field-items"> <div class="field-item odd"> It’s clear that now more companies revolve around using IT services in order to make their daily tasks more efficient. We all know that these services help us make tasks such as long distance communication, information search, research, data processing and storage much easier, thus making are lives a little bit more comfortable. </div> </div> </div> <p>By using IT services on a daily basis it also makes companies a lot more dependent on them; so what could happen if they stop functioning properly or just stopped working? And yes, sometimes these services will from time to time misbehave…</p><p>Let’s take for example cloud computing; it’s one of the newest and most innovative ways for companies to simply store or access data, run programs and services over the internet instead of their companies physical server. &nbsp;A lot of businesses have already switched to cloud computing because in the long run it reduces costs and the maintenance and updates are handled by the cloud providers, which allows your internal resources to work on the core competency of the business.</p><p dir="ltr">But what happens with a company if its cloud computing services stop working?</p><ul><li dir="ltr"><p dir="ltr">Amazon, one of the largest cloud computing service provider on the market had a few “bumps” in recent years, when its cloud servers stopped working properly; this resulted in websites such as: Instagram, Vine, Netflix and other well-known businesses going down, until Amazon was able to restore service. While the cloud service was down, companies were unable to access critical information and data which resulted in problems with those businesses experiencing the outage. User were not able to access their favorite websites, which not only damaged the provider but also Amazon itself. &nbsp;Calculations show that Amazon could have lost as much as&nbsp;<a href="http://www.buzzfeed.com/mattlynley/the-high-cost-of-an-amazon-outage" rel="external nofollow" rel="nofollow">$1,100 in net sales per second</a>&nbsp;for each moment their cloud service was not functioning.</p></li></ul><ul><li dir="ltr"><p dir="ltr">Adobe had to face a considerable number of angry clients when its cloud service, Adobe Creative Cloud has crashed during regular maintenance, leaving almost 1 million users locked out of programs such as Adobe Photoshop and Premiere for 24 hours.</p></li></ul><p>Another risk of using a multitenant clould is that your data and information is stored on the same servers as other companies that use the same provider. Eventhough these servers are protected, there is still risk of the system being hacked.</p><ul><li dir="ltr"><p dir="ltr">Tesco suffered &nbsp;such an event, when 2000 online shoppers accounts where hacked. The hackers gained access to shopper’s private information and also shopping vouchers, which they then leaked on the internet. &nbsp;The vouchers had a medium value of 10 to 15 Euros and has high as 80 to 100 Euros. This created a major problem for Tesco having to suspend all the accounts, replace all the vouchers and regain the trust of its customers.</p></li></ul><ul><li dir="ltr"><p dir="ltr">Another victim of online hacking was the telecommunication giant, Bell, Canada. The firm’s data base was hacked, exposing over 20,000 user names and passwords of Bell’s clients out on the internet.</p></li></ul><p>These examples prove one more time that no company is immune to IT disasters. Always be aware of everything that can go wrong and plan for these types of disasters.</p> http://www.enterprisecioforum.com/en/blogs/rickblaisdell/no-company-immune-it-disasters#comments CIO Leadership Cloud Blog-post Tue, 19 Aug 2014 10:42:41 +0000 RickBlaisdell 9596 at http://www.enterprisecioforum.com Driving School in Toronto Prepares You for Challenges on the Road http://www.enterprisecioforum.com/en/blogs/richardmanning/driving-school-toronto-prepares-you-chal-1 <div class="field field-type-text field-field-ss-subtitle"> <div class="field-items"> <div class="field-item odd"> Driving School in Toronto Prepares You for Challenges on the Road </div> </div> </div> <p>If you have bought a car recently or have been gifted one by your loved one, you need to learn how to drive. Now this is where you need to make a very important decision on where to learn driving from. There are many friends and family members who might volunteer on teaching you this skill. However you have to keep in mind that it is a very important skill and concerns your safety and those of your co-occupants. Joining a professional <a href="http://www.todaysdriver.ca/about.php" rel="nofollow">driving school in Toronto</a> would be the perfect choice in this regard. A comprehensive training program would prepare you for all the challenges that lay ahead of you on the road.</p><p><strong>Undergoing Tests</strong></p><p>First things first to drive a vehicle on the road you would need to possess a valid license. In Toronto you would need to possess G category license which allows you to drive cars, vans and small trucks. There are two classes in this category G1 and G2. G1 license allows you to drive the vehicle accompanied by a fully licensed driver with at least four years driving experience while G2 allows you to drive the vehicle all alone. For both these licenses you need to undergo tests and a professional school would train you for these tests and ensure you possess the skills and knowledge to pass these tests. Apart from training and preparing you an MTO approved school they also facilitate your appearance in these tests.</p><p><strong>Learn the Art of Defensive/Pro-Active Driving</strong></p><p>Good driving skills is not about doing the expected on the road but dealing with the unexpected. There are dozens of vehicles around you on the road with some being driven by people with bad driving skills. Accidents are always waiting to happen and you need to avoid being a part of it. This is where defensive or pro-active driving skills come to your rescue. You will be taught to keep safe distance from other vehicles and how to react in an emergency circumstance and bring your vehicle to a halt. Defensive driving skills would also help you foresee different scenarios on the road and keep your vehicle a harm’s way.&nbsp;</p><p><strong>Weather and Road Conditions</strong></p><p>As a driver you need to be prepared to drive in different kinds of road and weather conditions. Talking about roads, driving in the city is quite different from driving on the highway or through the narrow roads in the country side. Similar is the weather, as a driver you would have to drive in rain and snowy conditions. Each of these scenarios is different and hence requires adjustments in how you drive. This is something you would only learn in a driving school. They conduct training programme in a well-organized manner using a standard curriculum and this teach you the minutes of dealing with varying weather and road conditions.&nbsp;</p><p>Thus you can clearly see the benefits of joining a driving school and how it can prepare you for all the challenges that lie ahead of you. Before you enrol for a course program make sure the school is approved by the Ministry of Transportation, Ontario as this will ensure they meet all the guidelines set by the MTO. This will also make you eligible for an Insurance Discount Certificate.</p> http://www.enterprisecioforum.com/en/blogs/richardmanning/driving-school-toronto-prepares-you-chal-1#comments Technology Services Blog-post Driving School Driving School Toronto Tue, 19 Aug 2014 05:21:32 +0000 Richard_Manning 9586 at http://www.enterprisecioforum.com Driving an information strategy that ensures your organization's right to win! http://www.enterprisecioforum.com/en/blogs/mylessuer/driving-information-strategy-ensures-you <p>As adjunct university faculty, I get to talk to students about how business strategy increasingly depends upon understanding how to leverage information. To make discussion more concrete, I share with students the work of Alvin Toffler. In <a href="http://www.amazon.com/The-Third-Wave-Alvin-Toffler/dp/0553246984" rel="nofollow">The Third Wave</a>, Toffler asserts that we live in a world where competition will increasingly take place upon the currency and usability of information.</p><p>In a recent interview, Toffler said that “given the acceleration of change; companies, individuals, and governments base many of their daily decisions on <a href="http://www.fastcompany.com/1694890/future-shock-40-tofflers-stir-cyberdust-new-scenarios" rel="nofollow">obsoledge</a>—knowledge whose shelf life has expired.” He continues by stating that “companies everywhere are trying to put a price on certain forms of intellectual property. But if…knowledge is at the core of the money economy, than we need to understand knowledge much better than we do now. And tiny insights can yield huge outputs”.&nbsp;</p><p><strong>Driving better information management in the information age</strong></p><p>To me, this drives to three salient conclusions for information age businesses.</p><p>1)&nbsp;&nbsp; Information needs to drive further down organizations because top decision makers do not have the background to respond at the pace of change.</p><p>2)&nbsp;&nbsp; Information needs to be available faster which means that we need to reducing the processing time for structure and unstructured information sources.</p><p>3)&nbsp;&nbsp; Information needs to be available when the organization is ready for it. For multinational enterprises this means “Always On” 24/7 across multiple time zones on any device.</p><p><strong>Effective managers today are effective managers of people and information</strong></p><p>Effective managers today are effective managers of information. Because processing may take too much time, Toffler’s remarks suggest to me we need to consider human information—the ideas and communications we share every day—within the mix of getting access to the right information when it is needed and where it is needed. Now more than ever is the time for enterprises to ensure their decision makers have the timely information to make better business decisions when they are relevant. This means that unstructured data, a non-trivial majority of business information, needs to be made available to business users and related to existing structured sources of data.</p><p><a href="http://www.youtube.com/watch?v=bdQ_s1ev8MI" rel="nofollow">Derick Abell</a> says that “for (management) control to be effective, data must be timely and provided at interval that allows effective intervention”. Today this is a problem for most information businesses. As I see it, information optimization is the basis of powering the enterprise through “Third Wave” business competition. Organizations that have the “<a href="http://www.strategy-business.com/article/10407?pg=all" rel="nofollow">right to win</a>” will have as a core capability better-than-class access to current information for decision makers.</p><p><strong>Putting in place a winning information management strategy</strong></p><p>If you talk to CIOs today, they will tell you that they are currently facing 4 major information age challenges.</p><ul><li><strong>Mobility</strong>—Enabling their users to view data anytime, anyplace, and any device</li><li><strong>Information Trust</strong>—Making data dependable enough for business decisions as well as governing data across all business systems.</li><li><strong>Competing on Analytics</strong>—Getting information to business users fast enough to avoid Toffler’s Obsoledge.</li><li><strong>New and Big Data Sources</strong>—Connecting existing data to new value added sources of data.</li></ul><p><strong>Some information age</strong></p><p>Lots of things, however, get in the way of delivering on the promises of the Information Age. Our current data architecture is siloed, fragile, and built upon layer after layer of spaghetti code integrations. Think about what is involved just to cobble together data on a company’s supply chain. A morass of structured data systems have vendor and transaction records locked up in application databases and data warehouses all over the extended enterprise. So it is not amazing that enterprises struggle to put together current, relevant data to run their businesses upon. Functions like finance depend largely upon manual extracts being massaged and integrated in spreadsheets because of concern over the quality of data being provided by financial systems. Some information age!</p><p><strong>How do we connect to new sources of data?</strong></p><p>At the same time, many are trying today to extend the information architecture to add social media data, mobile location data, and even machine data. Much of this data is not put together in the same way as data in an application database or data warehouse. However, being able to relate this data to existing data sources can yield significant benefits. Think about the potential benefit of being able to relate social interactions and mobile location data to sales data or to relate machine data to compliance data.</p><p>A big problem is many of these new data types potentially have even more data quality gaps than historical structured data systems. Often the signal to noise for this data can be very low for this reason. But this data can be invaluable to business decision making. For this reason, this data needs to be cleaned up and related to older data sources. Finally, it needs to be provided to business users in whatever manner they want to consume it.&nbsp;</p><p><strong>How then do we fix the Information Age?</strong></p><p>Enabling the kind of Information Age that Toffler imagined requires two things. Enterprises fix their data management and enable the information intelligence needed to drive real business competitive advantage. Fixing data management involves delivering good data that business users can safely make decisions from. It, also, involves ensuring that data once created is protected. CFOs that we have talked to say Target was a watershed event for them—something that they expect will receive more and more auditing attention.</p><p>We need at the same time to build the connection between old data sources and new data sources. And this needs to not take as long as in the past to connect data. Delivery needs to happen faster so business problems can be recognized and solved more quickly.&nbsp; Users need to get access to data when and where they need it.</p><p>With data management fixed, data intelligence needs to provide business users the ability to make sense out of things they find in the data. Business users need as well to be able to search and find data. They, also, need self-service so they can combine existing and new unstructured data sources to test data interrelationship hypothesis. This means the ability to assemble data and put it together and do it from different sources at different times. Simply put this is about data orchestration without any preconceived process. And lastly, business users need the intelligence to automatically sense and respond to changes as new data is collecting.</p><p><strong>Tiny insights can yield huge outputs</strong></p><p>Obviously, there is a cost to solving our information age issues, but it is important to remember what Toffler says. “Tiny insights can yield huge outputs”. In other words, the payoff is huge for shaking off the shackles of our early information age business architecture. And those that do this will increasingly have the “right to win” against their competitors as they use information to <a href="http://hbr.org/2006/01/competing-on-analytics/ar/1" rel="nofollow">wring every last drop of value from their business processes</a>.</p><p><strong>Related links</strong></p><p><strong>Solution Brief</strong>: <a href="http://www.informatica.com/us/vision/intelligent-data-platform/#fbid=6HpVUXgm3ow" rel="nofollow"><strong>The Intelligent Data Platform</strong></a></p><p><strong>Related Blogs</strong></p><p><a href="http://blogs.informatica.com/perspectives/2014/07/31/is-big-data-destined-to-become-small-and-vertical/" rel="nofollow"><strong>Is Big Data Destined To Become Small And Vertical?</strong></a><strong></strong></p><p><a href="http://blogs.informatica.com/perspectives/2014/07/23/big-data-why/" rel="nofollow"><strong>Big Data Why?</strong></a><strong></strong></p><p><a href="http://blogs.informatica.com/perspectives/2014/06/25/the-business-case-for-better-data-connectivity/" rel="nofollow"><strong>The Business Case for Better Data Connectivity</strong></a><strong></strong></p><p><a href="http://blogs.informatica.com/perspectives/2014/05/27/what-is-big-data-and-why-should-your-business-care/" rel="nofollow"><strong>What is big data and why should your business care?</strong></a><strong></strong></p><p><strong>Twitter</strong>: <a href="https://twitter.com/MylesSuer" rel="nofollow"><strong>@MylesSuer</strong></a><strong></strong></p> http://www.enterprisecioforum.com/en/blogs/mylessuer/driving-information-strategy-ensures-you#comments Business Issues Big Data Blog-post Booz & Company information strategy Right to Win Strategy + Business Toffler Mon, 18 Aug 2014 22:54:37 +0000 myles.suer 9581 at http://www.enterprisecioforum.com