In my last blog entry I promised you I was going to come back to service orientation. So, let me keep my promise. Let me actually start with a story.
More than 10 years ago some colleagues and I worked with two financial institutions on projects to combine workflow management and object orientation. How did we get there? In discussions with the customer we came to the conclusion that a typical financial services process consists of multiple steps. The actual steps do not change typically, but which steps are used do.