As the graphic shows, IT serves the internal customer, first and foremost. But what that internal customer wants should be defined by the needs of B2B customers or the consumer. It's hard to imagine serving B2B and the consumer without serving the internal customer.
Remember when IDC and other large research firms tracked PC shipments. Well, they still do, but for its part, IDC is starting to track the "worldwide smart connected device" market which now humbly lumps PCs into the booming market for smart phones and tablets.
Attached under the video below is a link to a fascinating presentation by "marketing technologist" Scott Brinker. In his detailed overview of five marketing mega trends, he addresses the notion of real time marketing whose delivery vehicle, among others, is social media.
Many enterprises are looking to Managed Print Services (MPS) to help them better manage complex print environments. While MPS engagements help businesses optimize their infrastructure, manage their IT environment and improve overall workflow, the benefits of incorporating MPS into your enterprise extend beyond technology. MPS can help your organization reduce costs - both financial and environmental - lower the burden on IT staff and improve employee productivity.
Introducing and implementing an enterprise BYOD policy requires a thorough examination of several different factors, from allowed devices to supported user conveniences. Even with more mobile devices in the workplace, printed materials are still used across the enterprise, with an increasing number of these pages originating from mobile devices. According to IDC*, the “total U.S.
Take a look at about any office and there’s no question that that the number of mobile devices and cloud services used by employees have multiplied in recent years. The rapid expansion in the use of mobile devices is both a productivity boon and a complexity challenge --- especially when some products or services don’t work well with others.