"....the level of secrecy around IT operations is just increasing." That's an interesting observation, Nicole. It comes at a time when social media is increasing transparency of just about everything. Do you think it's the usual reason -- not to divulge anything that could give rivals a leg up. Or are enterprises (and IT) more locked down as a reaction to social media, consumerization of IT, BYOD, ever-increasing security threats and user empowerment?
I agree, Joel. Payment systems have to be totally revamped. I just got my first credit card with a chip, which keeps the card invisible. I love the idea of Apple Pay, but it won't be available everywhere. Then again, neither is American Express. For now, the chip and PIN technology is a must.
As an aside, I pre-ordered the Coin card which consolidates your credit cards into one digital card. The product has been very delayed. Coin issued me a refund that I requested.
SSAE No. 16 officially replaced SAS70 this summer as the audit standard for service companies. CIO’s must understand how to use the SSAE 16 standard with their IT service providers. That would include understanding the important differences of the SSAE 16 vs. SAS70.
Efficiency and effectiveness are the lexicons of improvement. Combined with productivity the three terms are used perhaps more than any others in setting targets in strategic plans, defining metrics for dashboards and balanced scorecards, and setting boundaries for acceptable operational performance.
Developing an IT strategic plan is a one of the principal duties of a CIO, yet paradoxically it is the one activity that creates the most trouble for them. The real shame of it is creating an IT strategic plan can be a very straightforward and simple thing to do. Simple in that it is not a complex activity. Since I prefer to keep things both simple and easy what follows is a very straightforward, linear, strategic planning process.
Regardless of the virtual desktop solution you are using VMware VDI, Citrix VDI, or Ubuntu VDI, or even if you decided to just use a VDI in a box solution, helping your users update their business continuity plans (BCP) for VDI is an absolute must for every CIO. Just to be clear, I am not talking about the IT department creating a VDI disaster recovery plan or adding VDI to an existing DR program. No, this post is aimed at ensuring the users depending on VDI have a contingency plan in place to continue their operations when VDI fails – and it will.
Achieving a work life balance has growing popularity for several years now. It is widely viewed as being one of the critical strategies for organizations looking to attract and retain top talent. That strategy includes flexible working hours and a commitment to supporting employee participation in activities that improve their quality of life and overall balance in life. The ultimate goal of course is to increase the work life balance as part of increasing job satisfaction for men and for women.