The point that it can reduce fraud by detecting out of the norm behaviors is huge. Credit card companies have been doing that for decades. I recall 25 years ago at least, MCI calling me because someone was using my card to call Nicaragua where I never call.
It's basic BI, but gives you an idea of BI's power.
Shadow IT is a term that describes IT systems and solutions built and used inside organizations without IT approval. A group of people choosing to use a spreadsheet that they email back and forth instead of a company-approved means of storing and sharing crucial information, employees using DropBox to share notes and files, a developer who builds an unsanctioned custom piece of software to simplify or automate a repetitive task — all these are examples of shadow IT.
You'd think state CIOs who create more efficient, cost effective and citizen friendly IT would be immune from politics. A CIO who's successfully moved creaky state systems to the cloud would be golden, right?
Think again. After all, politics are politics and state CIOs serve at the pleasure of governors. Ten new ones were elected Tuesday and there there were 36 gubernatorial races nationally. Many were tight including the one in my state (Massachusets) were very tight.
SSAE No. 16 officially replaced SAS70 this summer as the audit standard for service companies. CIO’s must understand how to use the SSAE 16 standard with their IT service providers. That would include understanding the important differences of the SSAE 16 vs. SAS70.
Efficiency and effectiveness are the lexicons of improvement. Combined with productivity the three terms are used perhaps more than any others in setting targets in strategic plans, defining metrics for dashboards and balanced scorecards, and setting boundaries for acceptable operational performance.
Developing an IT strategic plan is a one of the principal duties of a CIO, yet paradoxically it is the one activity that creates the most trouble for them. The real shame of it is creating an IT strategic plan can be a very straightforward and simple thing to do. Simple in that it is not a complex activity. Since I prefer to keep things both simple and easy what follows is a very straightforward, linear, strategic planning process.
Regardless of the virtual desktop solution you are using VMware VDI, Citrix VDI, or Ubuntu VDI, or even if you decided to just use a VDI in a box solution, helping your users update their business continuity plans (BCP) for VDI is an absolute must for every CIO. Just to be clear, I am not talking about the IT department creating a VDI disaster recovery plan or adding VDI to an existing DR program. No, this post is aimed at ensuring the users depending on VDI have a contingency plan in place to continue their operations when VDI fails – and it will.
Achieving a work life balance has growing popularity for several years now. It is widely viewed as being one of the critical strategies for organizations looking to attract and retain top talent. That strategy includes flexible working hours and a commitment to supporting employee participation in activities that improve their quality of life and overall balance in life. The ultimate goal of course is to increase the work life balance as part of increasing job satisfaction for men and for women.