Pearl you're exactly right. License management covers a complex cross section of IT and business and the project often involves IT, Finance, and Purchasing. For this reason the focal point of license management is transparency and reproducible processes. The use of a process oriented solution increases transparency by establishing one process chain from data gathering to reporting. This way the CIO and CFO are able to focus on the important aspects of license management: demand and budget planning, strategic purchasing to permanently drive down software costs, eliminating non-compliance risks, software/license use optimization, and faster IT service.
Thanks for your comment!