Canadian Pacific CIO and VP Heather Campbell discusses how she rebuilt the large transcontinental railroad's IT function after outsourcing had drained the department of technical people. Enterprise CIO Forum editorial director Bill Laberis conducts the interview. Part 1 of 3. (update 4/17/13...Heather Campbell had since left Canadian Pacific and is president of BasicallyIT, a Canadian consulting firm.)
Click here to read the transcript.