Business Issues, Technology, Applications

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Enterprise applications must be more user friendly, more often updated, and offer external users more transparency than ever to be successful. While you are at it, find the key to world peace! ECF editorial director Bill Laberis

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Discussion
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cchehreh
Cameron Chehreh 21 Points | Wed, 03/28/2012 - 14:43
Bill, Spot on dialogue regarding applications. A good app starts with understand the enriched users experience and the outcomes the user is looking to achieve with the application itself. Traditional enterprise applications overtime became very difficult to use and manage because of the broad set of capabilities offered Ina single package. It almost seems with the rise of " social computing" and the explosion of mobile devices the application experience has dramatically changed. This change is bleeding into the enterprise and we now expect legacyf enterprise applications to work as easily as our consumer based ones. Great video!
jdodge
John Dodge 1384 Points | Wed, 03/28/2012 - 17:17

Start with outcomes the users want and work back from that, then? Microsoft is famous for jamming a zillion features into Windows and Office when the 80/20 rule applies - 80% of users use only 20% of the features. Make sense? You could strip out at least 60% of the features in these two platforms and I'd never know they were gone!   

pcalento
Paul Calento 256 Points | Thu, 02/16/2012 - 18:03

Totally agree, Bill. One of the largest challenges with application modernization is porting the myriad of features that may or may not be needed. Many (so called) "mission critical" features are perceived to be important, but may not be used. Sometimes existing complexity causes apps on the fringe to be overlooked because they're so dense. Lets face it, there's still a fair amount of apps using a command line interface.

So, what's needed. Perhaps we need to strip an enterprise app down to its simplest component. Make a mobile-style simple interface and deploy as an app (with each feature recorded and monitored). Continue to use the backend data sources already in place, but optimize the app for the way computing is done today. Maybe even make it cool.

Is the answer embracing the consumerization of IT?

--Paul Calento

(note: I work on projects sponsored by EnterpriseCIOForum.com and HP)