Technology, IT Performance

How IT can burnish its image

Embedding IT into the business is not easy, but a lot of it starts with building key relationships within the enterprise. Learn how by reading this attached white paper: "Hardball: The State of CIO personal effectiveness and what can be done to boost it." The study was completed by the IDG's CIO Custom Solutions Group and Hewlett Packard. 

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Paul Calento 255 Points | Fri, 03/23/2012 - 19:27

“Far too many CIOs I speak with talk more like victims than business leaders,” says Joel H. Dobbs in the linked-to brief. Very telling are two research stats:

1 in 3 are "challenged communicating with execs and clients. (page 2)

69% rank "value in building relationships with customers/clients" as "not at all valuable"

The solution crirtical to rebuilding a customer orientations may be embedding IT at the point of contact driving value.

--Paul Calento

(note: I work on projects sponsored by and HP)

Pearl Zhu 90 Points | Wed, 03/14/2012 - 18:00

Great insight, if leadership is all about influence, then communication is  about how to convey such an influence, CIO need master different styles of conversation:, in order to have the heart to heart chat with different audiance, CIO may also need be the listener, to delight both internal and end customers. thanks.