Big data also means big risks and big challenges: data management solutions such as data storage, data quality/optimization, MDM, data integration, data security/governance., are one of the top priorities for CIO and IT department to focus on, to breakdown the department silo, let the data flow cross the border, and keep organizational data asset both safe and clean with holistic view.
4. Application Modernization
Being agile and dynamic is the ultimate goal for today’s enterprise, application portfolio have become the integral components in an enterprise’s flexibility and capability, outdated legacy applications no longer meet business needs and manifest poor performance, they also limit the organization’s growth potential. Many complaints about the sun never set for the legacy app due to the variety of reasons (life cycle, inertia to change, etc), CIO need a to-do list to manage the application modernization with both short-term budget planning and long-term TCO perspective.
Cloud computing also provides the great opportunities for the organizations to integrate and optimize the application portfolio more strategically.
5. Security and GRC Management
GRC-Governance, Risk-Control and Compliance is increasingly critical in this interconnected, digitized world, since it helps organizations manage across areas including standards and regulatory compliance, auditing, policies, procedures, authentication and authorization, simply put, company make money by taking intelligence risk, and lose money by failing to manage the risk intelligently.
The effective Governance architectural framework and the latest GRC technology will help organization focus on risk mitigation and risk avoidance, manage the risk efficiently and effectively to both existing asset and future growth.
6. IT Strategic ROI
Today’s CIO is just such a paradoxical role: many personas, both hands full, very full…
In this globalized, digitized and post-recession era, they are at the pressure to demonstrate the value of IT, to create the synergy and differentiate capability for the business growth, CIO need craft the IT investment portfolio with CEO and board’s business agenda, to deliver the strategic value for both today’ execution and tomorrow’s growth. Cloud transforms CapEx to OpEx, to make IT investment more transparent and measurable.
The next logic scenario would be: How does CIO define the right sets of KPIs to demonstrate the IT Value? The traditional KPIs are the sets of “Keep the light On” parameters, the next generation of IT KPI need be more strategic and “forward-look”, IT metrics need discover the organization’s key competency such as:
7. Business Process Optimization/Innovation
CIO is just at such a unique position who can oversight the organization with holistic point of view, since information is penetrating all over the company. How to cognize the knowing from flowing, and optimize the business process, it’s the focal point to framework the customer-centric enterprise with outside-in perspective. BPM is actually one of the top priority at most effective CIO’s agenda.
Today’s BPM is more about process automation, the next generation of BPM should more focus on process optimization, innovation, and business transformation oriented-since digitization, globalization, and decentralization is organization’s new DNA in 21stcentury
8. Green IT/Sustainability
Technology and digitization are moving our society into the lower carbon, sustainable economic era, now PEST –Politics, Economy, Society and Technology are more interwoven than ever, green IT/Sustainability is beyond just social responsibility, it’s also organization’s new growth engine, the new gold mine deserve to dig deeper.
And IT plays the pivotal roles to orchestrate the energy-efficiency. sustainable-savvy, and resource-optimized modern organization, the high-performance enterprise should recognize the integrated connection between its supply chain and sustainability, and deliver the next generation of technologic solution to fill out the gap and optimize the process.
9 IT Talent Management
The pressures of globalization, the update technology, the changes in workforce demographics and even the nature of IT work itself have made talent into an organization’s most important competitive asset, how to leverage the talent into the business strategy and long-term capabilities, and establish the talent power house, it’s another great challenge facing in today’s CIOs.
However, too many organizations just have very silo HR systems, processes and practices, still treat talent as human resources with old-fashion way to recruit, retain, training and rewards, and have not focused on building those capabilities sufficiently. The latest technology such as social/enterprise 2.0 tools provide the huge potential to revitalize the talent solution by shaking up the current talent pool, exploring the multiple channels with open mindset, and decentralizing the workforce with self-management capability.
10. IT Culture Asset
As old saying, culture eat your strategy for breakfast, and your process for lunch, overall, about 50% projects have not achieved the satisfied goals due to the culture and change management failures.
Learning, analytics, dissent, cognizant difference, and diversity., etc are the strategic culture asset need be reinvented and inspired in the new digital era. IT is no longer just a invisible back-office function to keep the light on—and not feel appreciated with victim mentality.
IT should even become the secret sauce to polish corporate brand through all sorts of digital channel, with entitlement mentality, effective tools and empowered talents..